Sr. Specialist (Five 9)
Mississauga, ONMCD McKesson Canada Corporation / La Corporation McKesson Canada
7+ ansCandidates need a degree or equivalent and 7+ years of progressive contact center or telephony engineering experience. They must have hands-on Five9 or Genesys administration, IVR and routing design, SIP/VoIP knowledge, and strong troubleshooting skills.
Five9, Genesys, Cisco contact center, CRM applications, workforce management systems
Sr. Director, HR Global Operations
Mississauga, ONMCD McKesson Canada Corporation / La Corporation McKesson Canada
13+ ans6+ gestionCandidates need a bachelor's degree or equivalent experience, 13+ years of progressive HR operations or shared services experience, and 6+ years of leadership. Strong skills in governance, transformation, HR risk and compliance, and executive communication are required.