Specialist, Business Process (18-month temporary position)
Montréal, QCVacances Air Canada / Air Canada Vacations
3+ ansCandidates need a college degree in Tourism or a related field and at least 3 years in a call centre or groups role with travel industry knowledge. Strong technical skills in TTS and ARD, computer literacy, and fluent French and English are required.
TTS, ARD, Agent Hub, GQT, Revelex
CRM & CDP Solution Analyst
Mississauga, ON +1Vacances Air Canada / Air Canada Vacations
5+ ansCandidates need 5+ years as a business, solution or functional analyst, hands-on Dynamics 365 CRM experience and practical CDP experience. Strong knowledge of customer 360, segmentation, journeys and bilingual French and English are required.
Microsoft Dynamics 365, Bloomreach CDP
CRM & CDP Solution Analyst
Mississauga, ON +1Vacances Air Canada / Air Canada Vacations
5+ ansCandidates need 5+ years as a business, solution or functional analyst, hands-on Dynamics 365 CRM experience and practical CDP experience. Strong knowledge of customer 360, segmentation, journeys and bilingual French and English are required.
Microsoft Dynamics 365, Bloomreach CDP
CRM & CDP Technical - Integration Analyst
Mississauga, ON +1Vacances Air Canada / Air Canada Vacations
5+ ansCandidates need 5+ years as a systems or technical analyst on enterprise platforms, hands-on Dynamics 365 CRM experience, and knowledge of CDP, identity resolution, data ingestion and REST API integrations. A bachelor's degree in a technical field is expected, and fluency in French and English is required.
Microsoft Dynamics 365, Bloomreach, Power Platform, REST APIs, webhooks
CRM & CDP Technical - Integration Analyst
Mississauga, ON +1Vacances Air Canada / Air Canada Vacations
5+ ansCandidates need 5+ years as a systems or technical analyst on enterprise platforms, hands-on Dynamics 365 CRM experience, and knowledge of CDP, identity resolution, data ingestion and REST API integrations. A bachelor's degree in a technical field is expected, and fluency in French and English is required.
Microsoft Dynamics 365, Bloomreach, Power Platform, REST APIs, webhooks
Ecommerce Operations Manager (18-month temporary position)
Montréal, QCVacances Air Canada / Air Canada Vacations
7+ ans3+ gestionCandidates need a DEC or bachelor's degree, or equivalent experience, plus 7+ years in ecommerce or digital operations and 3+ years leading a team. Strong CMS, project management, stakeholder and analytics skills are needed; Magnolia CMS experience is an asset.
Magnolia CMS, Microsoft Office
Ecommerce Operations Manager (18-month temporary position)
Montréal, QCVacances Air Canada / Air Canada Vacations
7+ ans3+ gestionCandidates need a DEC or bachelor's degree, or equivalent experience, plus 7+ years in ecommerce or digital operations and 3+ years leading a team. Strong CMS, project management, stakeholder and analytics skills are needed; Magnolia CMS experience is an asset.
Magnolia CMS, Microsoft Office