Senior Generative AI Engineer
CanadaMCI Careers
5+ ansCandidates need a bachelor's degree in a related field, at least 5 years of software engineering experience, and at least 3 years building generative AI solutions. Strong Python skills, LLM expertise, and experience leading technical work and mentoring engineers are required.
Python, LangChain, LangGraph, LlamaIndex, OpenAI, Anthropic
AI Agent Developer
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in computer science or a related field and at least 3 years of software development experience. They must be strong in Python and API development, understand LLMs and generative AI, and have experience with agent frameworks and workflow automation.
Python, CrewAI, LangGraph, AutoGen, OpenAI Agents, Docker
AI / Machine Learning Engineer
CanadaMCI Careers
3+ ansCandidates need at least 3 years of experience building machine learning or AI solutions, a bachelor's degree in a related field, and strong Python skills. They should know model deployment, large datasets and cloud platforms.
Python, TensorFlow, PyTorch, Scikit-learn, XGBoost, Docker
RAG Engineer
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in a computing or data field and at least 3 years of software or AI engineering experience. Strong Python skills, experience with RAG, embeddings and LLMs, and familiarity with AWS, Azure or Google Cloud are required.
Pinecone, Weaviate, Milvus, Chroma, LangChain, LlamaIndex
Generative AI Engineer
CanadaMCI Careers
2+ ansCandidates need a bachelor's degree in a related field and 2+ years in systems administration, DevOps or infrastructure, ideally in AI/ML environments. They should know cloud platforms, Docker and Kubernetes, Linux scripting, and ML frameworks such as TensorFlow and PyTorch.
Docker, Kubernetes, Terraform, Ansible, Jenkins, TensorFlow
AI Prompt Engineer
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in a related field and at least 3 years of experience in AI, analytics, QA or a related area. Strong analytical, writing and communication skills, and familiarity with LLMs and prompt engineering, are required.
OpenAI GPT, Anthropic Claude, Google Gemini
Senior Business Development Specialist
CanadaMCI Careers
5+ ansCandidates need a bachelor's degree or equivalent experience, five years of sales and leadership experience in IT, BPO, consulting or software, and a record of selling managed services or technology products. Strong written and verbal communication, Microsoft Office skills and the ability to work independently are also required.
Microsoft Office Suite, Hoovers, Mintel, Telephone headset
Senior BPO Business Development Manager
CanadaMCI Careers
3+ ans5+ gestionCandidates need a bachelor's degree in business, marketing or a related field (MBA preferred), 3+ years of BPO sales with at least 5 years in leadership, and proven success managing remote sales teams. They also need strong knowledge of BPO and outsourcing models, excellent communication and negotiation skills, and experience with CRM and sales analytics tools.
CRM tools, Sales analytics platforms, Telephone headset, Computer
AI Systems Administrator
CanadaMCI Careers
2+ ansCandidates need a bachelor's degree in a related field and 2+ years of systems administration, DevOps or infrastructure experience, ideally in AI/ML environments. Strong cloud, container, Linux and scripting skills are required.
Docker, Kubernetes, Terraform, Ansible, Jenkins, TensorFlow
AI Prompt Specialist
CanadaMCI Careers
2+ ansCandidates need a bachelor's degree in a related field and at least two years of work with AI technologies, analytics, research or quality assurance. MCI Careers requires experience with Large Language Models, strong written communication and analytical skills, and the ability to evaluate AI outputs.
OpenAI, Anthropic, Gemini, Claude
Senior AI Operations Analyst
CanadaMCI Careers
5+ ansMCI Careers needs candidates with a bachelor's degree, at least 5 years in operations or business analysis, and strong skills in performance analytics, reporting and stakeholder management. Experience with governance frameworks and process improvement is also required.
computer, telephone headset, copier, printer
AI Workflow Automation Specialist
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in a related field and at least 3 years of experience in workflow automation, process improvement, business analysis or technology delivery. Strong analytical, documentation and communication skills, plus experience working within structured delivery methodologies, are required.
RPA tools, workflow orchestration platforms, process mining tools, AI automation tools
AI Workflow Automation Manager
CanadaMCI Careers
4+ ansCandidates need a bachelor's degree in business, operations, information systems, engineering or technology, plus at least 4 years of automation, process improvement or technology delivery experience. Strong leadership, stakeholder communication, cross-functional project management and business case skills are required.
Workflow, Customer experience, Leadership, Business processes, Stakeholder management, Change management
Contact Center Sales Representative
Sydney, NSMCI Careers
1+ ansCandidates need at least 18 years of age, a high school diploma or equivalent, and 1-2 years of sales experience in a contact center or telesales environment. They must be fluent in English and Spanish, persuasive, and able to work under pressure and meet targets.
CRM
French Speaking Customer Service Representative
Prince Edward IslandMCI Careers
Candidates need a high school diploma or GED, fluent spoken and written French and English, and customer service or call centre experience, ideally in BPO. Basic computer skills with CRM or ticketing systems and the ability to stay calm under pressure are also needed.
CRM, ticketing system
French Speaking Customer Service Representative
Newfoundland and LabradorMCI Careers
Candidates need a high school diploma or GED, fluent spoken and written French and English, and customer service or call centre experience, ideally in BPO. Basic computer skills with CRM or ticketing systems and the ability to stay calm under pressure are also needed.
CRM, ticketing system
French Speaking Customer Service Representative
Nova ScotiaMCI Careers
Candidates need a high school diploma or GED, fluent spoken and written French and English, and customer service or call centre experience, ideally in BPO. Basic computer skills with CRM or ticketing systems and the ability to stay calm under pressure are also needed.
CRM, ticketing system
French Speaking Customer Service Representative
QuebecMCI Careers
Candidates need a high school diploma or GED, fluent spoken and written French and English, and customer service or call centre experience, ideally in BPO. Basic computer skills with CRM or ticketing systems and the ability to stay calm under pressure are also needed.
CRM, ticketing system
Call Center Representative Job Openings (SYDNEY, NS, CA)
Sydney, NSMCI Careers
1+ ansCandidates need a high school diploma or Grade 12, 1-3 years of call center or customer service experience, and strong verbal and written communication skills. They must multitask in a target-driven setting, use basic computer and CRM tools, and work flexible shifts.
CRM system, Salesforce, Zendesk, Avaya
French Customer Service Support Agent
AlbertaMCI Careers
Candidates need fluent spoken and written French and English, a high school diploma or GED, and prior customer service or call centre experience, ideally in a BPO setting. Basic computer skills with CRM or ticketing systems and the ability to stay calm under pressure are also needed.
CRM, ticketing system
French Speaking Customer Service Representative
AlbertaMCI Careers
Candidates need a high school diploma or GED, fluent spoken and written French and English, and customer service or call centre experience, ideally in BPO. Basic computer skills with CRM or ticketing systems and the ability to stay calm under pressure are also needed.
CRM, ticketing system