Application – Genesys Careers North America
New Brunswick +4Temps plein
US
United States - Genesys Cloud Services, Inc.
Candidates should share their skills, experience and interests so Genesys can match them to future openings.
Genesys Cloud
Principal AI Solutions Architect, Customer Success
OntarioTélétravailTemps plein
US
United States - Genesys Cloud Services, Inc.
10+ ansCandidates need over 10 years of commercial CCaaS, routing and bot experience and over 6 years building bots on Google Dialogflow or Amazon Lex, including webhook development. They must work US hours, understand generative and agentic AI, and communicate clearly with clients in English.
Google Dialogflow, Amazon Lex, Genesys Cloud, IVR platform, Logs and reporting tools