IT Support Analyst
Burnaby, BCRandstad Canada
Candidates need proven desktop support experience, strong customer service and communication skills, and hands-on knowledge of Windows 11, macOS, Microsoft 365, Entra ID, MDM tools such as Jamf, and networking basics like TCP/IP, DNS, VPNs and firewalls.
ServiceNow, Jamf, Apple Business Manager, Microsoft 365 Admin Center, Microsoft Entra ID, RingCentral
IT Analyst IV - Technical Support
Toronto, ONRandstad Canada
5+ ansCandidates need 5+ years in IT process management or change enablement, mandatory ITIL v4 certification, and hands-on ServiceNow change record experience. A post-secondary degree or diploma in IT, Computer Science or a related field is also required.
ServiceNow, Microsoft Office
Enterprise Systems Manager
Burnaby, BCRandstad Canada
7+ ans7+ gestionCandidates need 7+ years supporting enterprise applications in a retail or multi-site environment and 7+ years leading support teams. They need experience with major incidents, ITIL and ITSM practices, SLAs and KPIs, and strong executive communication. ServiceNow or Jira Service Management and cloud or SaaS experience are assets.
ServiceNow, Jira Service Management
Senior Project Manager/Leader
Toronto, ONRandstad Canada
10+ ansCandidates need 10+ years of IT service, release, change or project management experience. They must have built governance frameworks, matured release practices in large or public-sector organizations, and worked with ServiceNow, Jira or Azure DevOps.
ServiceNow, Jira, Azure DevOps
Project Manager/ Change Management
Toronto, ONRandstad Canada
5+ ansCandidates need at least five years of experience in IT service management, operations, release or change management, plus hands-on use of ServiceNow or BMC Remedy and a strong grasp of ITIL. A bachelor's degree or equivalent experience is required; ITIL Foundation or Managing Professional certification is strongly preferred.
ServiceNow, BMC Remedy
Security Specialist V
Toronto, ONRandstad Canada
10+ ansCandidates need 10+ years of IT risk and GRC experience in a regulated industry, plus audit testing and root cause analysis skills. Strong written and verbal communication and meticulous attention to detail are essential.
ServiceNow GRC, Power BI, Python
Senior Middleware Specialist
Toronto, ONRandstad Canada
10+ ansCandidates need 10+ years of enterprise integration experience with .NET, C#, XML, JSON and SQL Server, and 4+ years building Azure Logic Apps. Deep BizTalk Server 2020 and Azure services knowledge is required, and a Microsoft Azure Developer Associate certification is strongly preferred.
BizTalk Server, Azure Logic Apps, Azure Functions, Azure Service Bus, Azure API Management, Azure DevOps
Product Support Engineer
Toronto, ONRandstad Canada
3+ ansCandidates need 3–5 years in production or application support or site reliability, experience with banking or financial applications, and strong crisis communication skills. Hands-on knowledge of monitoring, ITSM, cloud, databases and Java or TypeScript troubleshooting is required.
Grafana, Splunk, Dynatrace, ServiceNow, Jira, Confluence
Technical Analyst III
Toronto, ONRandstad Canada
5+ ansCandidates need active ITIL v4 certification, 5+ years of enterprise change or IT process management experience, and hands-on ServiceNow skills. A post-secondary degree or diploma in IT or Computer Science and strong communication skills are also required.
ServiceNow
ServiceNow Developer
Ottawa, ONRandstad Canada
Candidates need hands-on ServiceNow development experience, especially with Integrated Risk Management, and advanced skills in JavaScript, Glide APIs, Flow Designer, IntegrationHub and the Automated Test Framework. A Reliability security clearance, or eligibility for one, is required.
ServiceNow, Flow Designer, IntegrationHub, UI Builder, Automated Test Framework