CCaaS Engineer
Toronto, ONAccenture Inc Company
3+ ansCandidates need 3+ years of hands-on engineering with Amazon Connect or Google CCAI, plus programming in Python, Node.js or Java. They also need cloud experience on AWS or Google Cloud, IaC and CI/CD skills, and fluent English.
Amazon Connect, Google CCAI, Dialogflow CX, Terraform, CloudFormation, AWS Lambda
CCaaS Delivery Lead
Toronto, ON +4Accenture Inc Company
10+ ansCandidates need 10+ years designing and delivering cloud contact centre platforms such as Amazon Connect, NICE, Twilio, Avaya, Cisco or Genesys, plus 7+ years of project and change management. Strong English is required for regular work with clients across Canada, the US and other countries.
Amazon Connect, NICE, Twilio, Avaya, Cisco, Genesys
CCaaS Tech Consultant - Amazon Connect
Toronto, ON +1Accenture Inc Company
2+ ansCandidates need 2-4 years of experience with contact center technologies or cloud platforms, including hands-on Amazon Connect work. A university degree, working knowledge of AWS, APIs, and integrations, and fluent English are required.
Amazon Connect, AWS, APIs
CCaaS Tech Lead - Amazon Connect
Toronto, ON +3Accenture Inc Company
7+ ansCandidates need 7+ years in technical delivery or solution architecture, proven CCaaS transformation experience and deep Amazon Connect knowledge. They also need cloud, API and integration skills, agentic AI exposure, agile leadership and a university degree.
Amazon Connect, AWS