Senior Routing Engine Developer (CX Platform)
Vancouver, BCMiratech
8+ ansCandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.
Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes
Senior Routing Engine Developer (CX Platform)
Ottawa, ONMiratech
8+ ansCandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.
Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes
Senior Routing Engine Developer (CX Platform)
Montréal, QCMiratech
8+ ansCandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.
Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes
Senior Google CCAIP Engineer
Toronto, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Ottawa, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Calgary, ABMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Edmonton, ABMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Data Architect
OntarioMiratech
10+ ansCandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.
Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S
Information Scientist
Calgary, ABMiratech
5+ ansCandidates need 5+ years in information science, taxonomy, metadata or enterprise search, with experience improving content findability for AI-powered search. Eligibility for a Government of Canada security clearance is required, and bilingual English/French and an MLIS are assets.
Genesys Cloud, SKOS, Dublin Core, ISO 25964
Senior Genesys Cloud PS Consultant (Genesys AI experience)
Calgary, ABMiratech
7+ ansCandidates need 7+ years in enterprise technology or contact center consulting, hands-on Genesys Cloud CX experience and practical Genesys Cloud AI experience. They must be eligible for a Government of Canada security clearance.
Genesys Cloud CX, Genesys Cloud AI, Architect, Data Actions
Senior Genesys Cloud PS Consultant (Genesys AI experience)
Montréal, QCMiratech
7+ ansCandidates need 7+ years in enterprise technology or contact center consulting, hands-on Genesys Cloud CX experience and practical Genesys Cloud AI experience. They must be eligible for a Government of Canada security clearance.
Genesys Cloud CX, Genesys Cloud AI, Architect, Data Actions
Senior Genesys Cloud PS Consultant (Genesys AI experience)
OntarioMiratech
7+ ansCandidates need 7+ years in enterprise technology or contact center consulting, hands-on Genesys Cloud CX experience and practical Genesys Cloud AI experience. They must be eligible for a Government of Canada security clearance.
Genesys Cloud CX, Genesys Cloud AI, Architect, Data Actions
Information Scientist
Montréal, QCMiratech
5+ ansCandidates need 5+ years in information science, taxonomy, metadata or enterprise search, with experience improving content findability for AI-powered search. Eligibility for a Government of Canada security clearance is required, and bilingual English/French and an MLIS are assets.
Genesys Cloud, SKOS, Dublin Core, ISO 25964
Information Scientist
OntarioMiratech
5+ ansCandidates need 5+ years in information science, taxonomy, metadata or enterprise search, with experience improving content findability for AI-powered search. Eligibility for a Government of Canada security clearance is required, and bilingual English/French and an MLIS are assets.
Genesys Cloud, SKOS, Dublin Core, ISO 25964
Senior Data Architect
OntarioMiratech
10+ ansCandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.
Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S
Senior Data Architect
Toronto, ONMiratech
10+ ansCandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.
Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S
Senior Google CCAIP Engineer
Télétravail au CanadaMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Operating Model and Service Transition Analyst, Contact Centre
Markham, ONMiratech
7+ ansMiratech asks for 7+ years as a business or service management analyst, 4+ years of hands-on enterprise cloud contact centre experience, and 2+ years with Genesys Cloud. Candidates need ITIL service transition knowledge, hands-on ServiceNow experience, strong Excel skills and experience supporting a platform go-live.
Genesys Cloud, ServiceNow, Excel
Operating Model and Service Transition Analyst, Contact Centre
Mississauga, ONMiratech
7+ ansMiratech asks for 7+ years as a business or service management analyst, 4+ years of hands-on enterprise cloud contact centre experience, and 2+ years with Genesys Cloud. Candidates need ITIL service transition knowledge, hands-on ServiceNow experience, strong Excel skills and experience supporting a platform go-live.
Genesys Cloud, ServiceNow, Excel
Copy of Operating Model and Service Transition Analyst, Contact Centre
Vaughan, ONMiratech
7+ ansCandidates need 7+ years as a business analyst or service management analyst, including 4+ years of hands-on contact centre platform experience and 2+ years with Genesys Cloud. They also need ITIL knowledge, hands-on ServiceNow experience, and strong Excel and facilitation skills.
Genesys Cloud, ServiceNow, Excel