Emplois “customer ticketing portals” au Canada – Page 2

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• 5j

  Customer Success Associate

  Mississauga, ON

  55k–60k $/anTemps plein

  

  Randstad Canada

  2+ ansCandidates need 2 to 3 years of experience in customer service, logistics, supply chain or e-commerce, with fluent English. Intermediate to advanced Excel skills (XLOOKUP, pivot tables) and familiarity with parcel tracking and customs procedures are required. Mandarin or Cantonese is a strong asset.

  Microsoft Excel, Parcel tracking platforms, Carrier portals, CRM, Ticketing systems

  7j

  Customer Excellence Specialist

  Montréal, QC

  20–21 $/hContrat

  

  Randstad Canada

  2+ ansCandidates need a high school diploma or equivalent and 2 to 3 years of customer service, call centre or Tier 1 technical support experience. Fluent French and advanced English, spoken and written, along with strong computer, multi-screen and ticketing skills, are required.

  Ticketing system, Live chat platform, Multi-screen computer setup

• 5j

  Provincial Offences Court Clerk

  Guelph, ON

  30,69–37,67 $/h

  

  The City of Guelph

  1+ ansCandidates need one year of post-secondary study in court support, paralegal or legal studies, plus one to two years in court or legal administration. They also need intermediate ICON and Microsoft Office skills, knowledge of the Provincial Offences Act, and a satisfactory police record check.

  ICON, AIMS, CAMS, ARIS, WAM, JD Edwards

• 6j

  Head of Retention, DTC Subscription

  Ottawa, ON

  TélétravailContrat

  

  KittySpout

  5+ ansCandidates need 5-6+ years in retention or lifecycle at DTC brands, including leading retention at a subscription brand doing $30-50M+ a year. Hands-on Klaviyo and Loop (or similar) experience, team and agency leadership, strong cohort and churn analysis, and fluent English are required.

  Klaviyo, Loop, Shopify, Amazon, Chewy

  6j

  Head of Retention & Customer Experience

  Ottawa, ON

  TélétravailContrat

  

  KittySpout

  5+ ansCandidates need 5-6+ years in retention or lifecycle at DTC brands, including leading retention at a subscription brand doing $30-50M+ a year. They need hands-on experience with Klaviyo or similar and Loop or a similar subscription platform, strong cohort and churn analysis, and experience leading a team and agencies.

  Klaviyo, Loop, Shopify, Amazon, Chewy

  6j

  Director of Retention & Lifecycle

  Ottawa, ON

  TélétravailContrat

  

  KittySpout

  5+ ansCandidates need 5-6+ years in retention or lifecycle at DTC brands, including leading retention at a subscription brand doing $30-50M+ a year. Hands-on experience with Klaviyo and Loop (or similar), cohort and lifetime value analysis, and leading teams and agencies is required.

  Klaviyo, Loop, Shopify, Chewy, Amazon

  6j

  Head of Lifecycle & Customer Experience

  Ottawa, ON

  TélétravailContrat

  

  KittySpout

  5+ ansCandidates need 5-6+ years in retention or lifecycle at DTC brands, including leading retention at a subscription brand doing $30-50M+ a year. Hands-on experience with Klaviyo and Loop, team leadership, and fluent English are required.

  Klaviyo, Loop, Shopify, Amazon, Chewy

  6j

  Head of Retention & CX, DTC Ecommerce

  Ottawa, ON

  TélétravailContrat

  

  KittySpout

  5+ ansCandidates need 5-6+ years in retention or lifecycle at DTC brands, including leading retention at a subscription brand doing $30-50M+ a year. They must be hands-on with Klaviyo and Loop or similar tools, have led a retention and customer experience team, and have managed agencies. Fluent English is required.

  Klaviyo, Loop, Shopify, Amazon, Chewy

• 6j

  IT - After Hours Support - ASL Distribution (Oakville)

  Oakville, ON

  50–80 $/hTemps partiel

  FG

  Fastfrate Group

  2+ ansASL Distribution needs candidates with 2 to 4 years of hands-on IT or application support, working knowledge of SQL, and experience with EDI and integrations. Hardware troubleshooting, Windows and basic networking skills, and the ability to work independently in the evening are also required.

  SQL, EDI, WMS, TMS, RF scanner, barcode scanner

• 6j

  Associate Salesforce Administrator

  Canada

  

  Applied Systems, Inc.

  Applied Systems needs candidates with 0 to 2 years of Salesforce administration or related IT or support experience, knowledge of Salesforce fundamentals, and exposure to Sales Cloud or Service Cloud. Strong communication skills and the ability to collaborate across teams are also required.

  Salesforce, Flow Builder, Claude

• 6j

  Associate Salesforce Administrator

  Canada

  

  Applied Systems Canada

  Candidates need 0 to 2 years of Salesforce administration or a related IT or support role, with solid Salesforce fundamentals and exposure to Sales Cloud or Service Cloud. Strong communication skills and the ability to collaborate across teams are essential.

  Salesforce, Flow Builder, Claude

• 6j

  Operator

  Fort Saskatchewan, AB

  Sur placeTemps plein

  DC

  DOW CHEMICAL CANADA ULC

  3+ ansCandidates need a high school diploma, an Alberta Power Engineering certification, and a Class 5 driver's licence. They must be at least 18, able to work rotating 12-hour shifts with overtime, and legally work in Canada.

  Process control systems, Microsoft Excel, Microsoft Word, Outlook

• 6j

  Senior Agentic Technical Writer

  Ontario

  100k–120k $/an

  

  Redwood Software

  8+ ansCandidates need 8 or more years of technical writing or documentation experience, with docs-as-code work in production. They should show an AI-assisted documentation pipeline, automated CI quality checks, and the ability to read code, APIs and Jira to verify content.

  Git, Markdown, MDX, Jira, OpenAPI, Vale

• 7j

  Technical Support Engineer

  Calgary, AB

  TélétravailTemps plein

  

  Sidetrade: Sidetrade is the Order-to-Cash Intelligence Company.

  2+ ansCandidates need 2 to 3 years of enterprise B2B technical or application support experience, strong troubleshooting and communication skills, and fluent English. SQL, Linux or web application knowledge, and familiarity with Salesforce Service Cloud or Jira are assets.

  Salesforce Service Cloud, Jira

• 7j

  Customer Support Specialist

  Ottawa, ON

  TélétravailTemps plein

  W

  Welbi

  Welbi needs candidates with experience supporting customers in a SaaS environment, strong written and verbal communication, and good troubleshooting and analytical skills. Organization under multiple priorities and a collaborative approach are expected. Knowledge Base, implementation, CRM and automation experience are assets.

  HubSpot

• 7j

  Senior Product Manager (Platform & AI)

  Markham, ON

  80k–120k $/anSur placeTemps plein

  P

  Pakfactory

  5+ ansCandidates need 5 to 8 years of product and delivery experience, including end-to-end ownership of at least one product. They need hands-on AI or LLM experience, technical fluency with web architecture, and skill with Jira or similar tools. Fluent English is required.

  Jira, Zoho Projects, Linear, OpenAI API, Anthropic API

• 7j

  Billing & Collections Specialist

  Télétravail au Canada

  TélétravailTemps plein

  FT

  Foundant Technologies Inc

  3+ ansCandidates need at least 3 years of accounts receivable, collections or billing experience, ideally with SaaS billing and an ERP such as NetSuite. They need strong communication, attention to detail with numbers, intermediate Excel skills, and high school diploma or equivalent.

  NetSuite, Excel, Salesforce, AR ticketing system

• 7j

  Growth Copywriter

  Télétravail au Canada

  TélétravailTemps plein

  W

  Winona

  5+ ansCandidates need 5+ years of direct-response or conversion copywriting or growth marketing experience, with a data-backed portfolio and lifecycle email and SMS expertise. They must understand A/B testing and write empathetically about sensitive health topics while following healthcare compliance rules.

  YouTube, AI copywriting tools

• 8j

  Senior Platform Engineer

  Montréal, QC

  TélétravailTemps plein

  

  Flinks

  8+ ansAu moins 8 à 10 ans en ingénierie de plateforme, DevOps ou infrastructure; Expérience réelle en développement logiciel (C#, Go ou Python); Expérience pratique de Backstage

  Backstage, Kubernetes, Terraform, Argo CD, Flux, GCP

• 8j

  Senior Bylaw Officer (Open to current City of Victoria employees only)

  Victoria, BC

  53,78 $/h

  

  The Corporation of The City of Victoria

  5+ ansCandidates need five years of related experience or an equivalent mix of education and experience, plus high school graduation. They must hold a valid Class 5 BC driver's licence, complete Bylaw Compliance certification and annual officer safety and conflict management recertification, and pass a vulnerable sector check.

  MS Word, MS Excel, MS Outlook, Specialty bylaw software

• 8j

  Bilingual Leasing Portfolio Representative

  Etobicoke, ON +2

  60k–65k $/anTemps plein

  

  Meridian OneCap

  Candidates need full fluency in English and French, strong organizational and communication skills, and comfort with Microsoft Word, Excel and Outlook. Basic business math and accounting knowledge, phone skills, and some banking experience are assets.

  Microsoft Word, Microsoft Excel, Microsoft Outlook, Service Now, Microsoft Power Platform, Microsoft Copilot

• 8j

  Internal Controls Governance Analyst - 12-month Contract

  Toronto, ON

  

  Zurich Insurance Company Ltd.

  3+ ansCandidates need a bachelor's degree with 3+ years of risk management experience, or a high school diploma with 5+ years. Preferred skills include internal control frameworks such as COSO and ICFR, GRC platform experience, and strong Excel and PowerPoint skills.

  Polaris, ServiceNow IRM, Archer, Microsoft Excel, Microsoft PowerPoint

• 8j

  Business Systems Analyst- EDI

  Lachine, QC

  Temps plein

  

  Wajax: operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian…

  2+ ansCandidates need a college diploma or university degree in IT or a related field, 2-3 years of experience, and bilingual English and French. They should know ERP order-to-cash and procure-to-pay processes, EDI transaction files, and SQL.

  ERP systems, EDI, XML, JSON, SQL, Microsoft Office

• 9j

  Operations Administrator

  Medicine Hat, AB

  Sur placeTemps plein

  

  EnerStar Solutions

  2+ ansCandidates need at least 2 years of administrative experience, ideally in oil and gas. They should know MS Excel and Office, understand basic accounting terms, and be detail-oriented, organized and good at communicating with others.

  MS Excel, MS Office Suite, Windows, customer ticketing portals

19 entreprises