Bilingual Customer Care Representative
Télétravail au CanadaEQ Bank | Canada's Challenger Bank
1+ ansCandidates need 1-3 years of customer service experience, ideally in banking, financial services or a call centre, plus professional bilingual French and English communication. They must learn software such as CRM platforms and Microsoft Office, handle difficult conversations calmly, and work independently in a fast-paced environment.
CRM, Microsoft Office Suite
Bilingual Fraud Analyst - Cards
Toronto, ONEQ Bank | Canada's Challenger Bank
2+ ansEQ Bank needs candidates with 2+ years of fraud or risk management experience and 2+ years of financial customer service experience. Strong analytical skills, attention to detail, advanced Microsoft Office skills, and knowledge of fraud monitoring tools are required.
Microsoft Office, Microsoft Word, Microsoft Excel, fraud monitoring tools