Agent Deployment Engineer - Spanish Speaking
Toronto, ONDecagon
5+ ansDecagon needs candidates with 5+ years in a technical customer-facing role, strong coding and API integration skills, and fluency in English and Spanish. Experience with LLMs or AI agents, enterprise integrations, and product thinking is an asset.
Engineering principles, Root cause analysis, Documentation, Provide technical expertise, Workflow, Customer relationship management
Agent Deployment Engineer
Toronto, ONDecagon
5+ ansCandidates need 5+ years in a technical customer-facing role and solid coding skills with APIs and integrations. Experience shipping production customer solutions and communicating with senior technical stakeholders is required. Experience with LLMs or AI agents is a plus.
CRM systems, Ticketing systems, Data pipelines
Agent Development Manager, Implementations
Toronto, ONDecagon
4+ ansCandidates need 4+ years in implementation, onboarding, professional services or account management at a software company, plus experience leading complex software or AI deployments. Technical fluency with SaaS platforms, integrations and APIs, and strong communication with executives and operators, are also required.
Zendesk, Salesforce
Strategic Account Director - East
Toronto, ONDecagon
7+ ansCandidates need 7+ years of strategic or enterprise sales experience and a track record of growing revenue with large, complex accounts. Strong communication, negotiation and C-suite business skills are required, and experience selling AI or customer support software is a plus.
Sales, Leadership, Communication skills, Negotiation, Customer service