Account Manager
Mississauga, ONTemps plein
F
Fiserv
3+ ansCandidates need 3+ years of strategic account management and 3+ years of upsell or revenue experience in payments or financial services. They also need CRM experience with Salesforce and data analysis skills in SQL, Excel or Tableau.
Salesforce Sales Cloud, SQL, Excel, Tableau, eCRM
Client Support Supervisor
Mississauga, ONTemps plein
F
Fiserv
7+ ans7+ gestionFiserv needs candidates with 7 or more years in contact centre or customer service work and supervisory experience, plus 5 or more years in payment processing or account support. Candidates must also have experience with performance reporting, KPI tracking, escalations and training. Legal authorization to work in Canada is required.
Workforce management systems, Performance reporting systems, Queue management systems