RAG Engineer
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in a computing or data field and at least 3 years of software or AI engineering experience. Strong Python skills, experience with RAG, embeddings and LLMs, and familiarity with AWS, Azure or Google Cloud are required.
Pinecone, Weaviate, Milvus, Chroma, LangChain, LlamaIndex
Generative AI Engineer
CanadaMCI Careers
2+ ansCandidates need a bachelor's degree in a related field and 2+ years in systems administration, DevOps or infrastructure, ideally in AI/ML environments. They should know cloud platforms, Docker and Kubernetes, Linux scripting, and ML frameworks such as TensorFlow and PyTorch.
Docker, Kubernetes, Terraform, Ansible, Jenkins, TensorFlow
AI Prompt Engineer
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in a related field and at least 3 years of experience in AI, analytics, QA or a related area. Strong analytical, writing and communication skills, and familiarity with LLMs and prompt engineering, are required.
OpenAI GPT, Anthropic Claude, Google Gemini
BPO Sales Lead
CanadaMCI Careers
10+ ansMCI Careers needs a candidate with 10+ years of progressive sales experience, at least 5 of them in the BPO industry, and a track record of selling complex outsourcing solutions to enterprise clients. A bachelor's degree in business or marketing is required, and an MBA is preferred.
CRM systems, sales analytics tools
Sales Lead
CanadaMCI Careers
10+ ans5+ gestionCandidates need a bachelor's degree in business, marketing or a related field (an MBA is preferred), 10+ years of sales experience with 5+ in senior leadership, and a record of beating revenue targets. They also need experience leading large, spread-out teams, selling complex solutions to enterprise clients, and using CRM and sales analytics tools.
CRM systems, sales analytics tools
Senior Business Development Specialist
CanadaMCI Careers
5+ ansCandidates need a bachelor's degree or equivalent experience, five years of sales and leadership experience in IT, BPO, consulting or software, and a record of selling managed services or technology products. Strong written and verbal communication, Microsoft Office skills and the ability to work independently are also required.
Microsoft Office Suite, Hoovers, Mintel, Telephone headset
AI Systems Administrator
CanadaMCI Careers
2+ ansCandidates need a bachelor's degree in a related field and 2+ years of systems administration, DevOps or infrastructure experience, ideally in AI/ML environments. Strong cloud, container, Linux and scripting skills are required.
Docker, Kubernetes, Terraform, Ansible, Jenkins, TensorFlow
AI Prompt Specialist
CanadaMCI Careers
2+ ansCandidates need a bachelor's degree in a related field and at least two years of work with AI technologies, analytics, research or quality assurance. MCI Careers requires experience with Large Language Models, strong written communication and analytical skills, and the ability to evaluate AI outputs.
OpenAI, Anthropic, Gemini, Claude
Senior AI Business Analyst
CanadaMCI Careers
5+ ansCandidates need at least 5 years of business analysis or consulting experience and a bachelor's degree in a business or technology field. They also need strong requirements, facilitation and communication skills, and experience with Agile delivery.
Customer experience, Business analysis, Automation technology, Stakeholder management, Leadership, Decision making
Senior AI Operations Analyst
CanadaMCI Careers
5+ ansMCI Careers needs candidates with a bachelor's degree, at least 5 years in operations or business analysis, and strong skills in performance analytics, reporting and stakeholder management. Experience with governance frameworks and process improvement is also required.
computer, telephone headset, copier, printer
Responsible AI Specialist
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in law, ethics, public policy, information systems, computer science, data science, risk management or a related field, plus at least 3 years in governance, compliance, ethics, risk or AI policy. They need an understanding of AI, machine learning and generative AI, and strong analytical and communication skills.
Customer experience, Regulatory compliance, Hazard assessment, Reporting, Documentation, Process improvement
AI Workflow Automation Specialist
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in a related field and at least 3 years of experience in workflow automation, process improvement, business analysis or technology delivery. Strong analytical, documentation and communication skills, plus experience working within structured delivery methodologies, are required.
RPA tools, workflow orchestration platforms, process mining tools, AI automation tools
AI Product Owner
CanadaMCI Careers
4+ ansCandidates need a bachelor's degree in a business, technology or related field and at least 4 years as a product owner, business analyst or product manager in Agile settings. They need strong stakeholder management, requirements translation, communication and organizational skills.
Customer experience, Requirements gathering, Product comprehension, Collaboration, Communication skills, Decision making
AI Workflow Automation Manager
CanadaMCI Careers
4+ ansCandidates need a bachelor's degree in business, operations, information systems, engineering or technology, plus at least 4 years of automation, process improvement or technology delivery experience. Strong leadership, stakeholder communication, cross-functional project management and business case skills are required.
Workflow, Customer experience, Leadership, Business processes, Stakeholder management, Change management
Call Centre Sales Manager
Sydney, NSMCI Careers
Candidates need a call centre operations management background and strong leadership skills. Customer service, technical support or back-office experience is preferred, along with Microsoft Office and fast, accurate typing.
Microsoft Office, Excel, PowerPoint, Outlook, Word, Windows PC applications
Bilingual Spanish Recruiter
CanadaMCI Careers
1+ ansCandidates need fluency in English and Spanish, at least 1 to 2 years of recruiting experience (high-volume or call center preferred), and strong sourcing skills with LinkedIn, job boards and applicant tracking systems. A high school diploma is required, and an HR, business or related degree is preferred.
Applicant tracking system (ATS), LinkedIn, Job boards, Computer, Telephone headset
AI Tester / AI QA Analyst
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in IT, computer science, QA, engineering or a related field, and at least 3 years of software testing or QA experience. They should know test planning, defect documentation, Agile and basic AI or machine learning concepts.
computer, telephone headset
Work At Home Customer Care Agent (Full-Time)
Nova ScotiaMCI Careers
Candidates need a high school diploma, strong written and spoken communication, typing at 20+ words per minute, and basic Microsoft Office and Windows skills. Customer service attitude and multitasking are essential.
Microsoft Office, Excel, PowerPoint, Word, Outlook, Windows
Work at Home Contact Centre Sales Agent
Nova ScotiaMCI Careers
Candidates need a high school diploma or equivalent, strong typing speed of 20+ words per minute, and basic Microsoft Office and Windows skills. They also need excellent communication, customer service and conflict resolution abilities, and reliable attendance.
Microsoft Office Suite, Excel, PowerPoint, Word, Outlook, Windows
Remote Customer Service Agent (Work at Home)
Nova ScotiaMCI Careers
Candidates need to be 18 or older with a high school diploma, strong written and oral communication, and typing speed of 20+ words per minute. Basic Microsoft Office and Windows skills, reliability, and a customer-focused, team-oriented approach are required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Windows
Work At Home Customer Care Agent (Full-Time)
SaskatchewanMCI Careers
Candidates need a high school diploma, strong written and spoken communication, typing at 20+ words per minute, and basic Microsoft Office and Windows skills. Customer service attitude and multitasking are essential.
Microsoft Office, Excel, PowerPoint, Word, Outlook, Windows