AI Support Engineer - Toronto
OntarioOpenAI: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
5+ ansCandidates need 5+ years in support engineering, user operations or a similar technical role, expert SaaS troubleshooting skills, and strong communication with enterprise customers. A bachelor's degree in a technical field or equivalent practical experience is required.
OpenAI API, ChatGPT, Codex, Python
Senior Support Engineer - Toronto
OntarioOpenAI: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
8+ ansCandidates need a Bachelor's degree in Computer Science or a related field, 8+ years in technical operations such as SRE or NOC work, and strong scripting skills in Python or similar. Strong communication and incident leadership skills are also needed.
Python, load balancers, containerized applications
Support Delivery Lead - Toronto
OntarioOpenAI: OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
10+ ans5+ gestionCandidates need 10+ years in technical support or software engineering, including 5+ years leading teams. They need deep application or infrastructure experience, automation-first thinking, and the ability to build trust with senior customers during critical issues.
Sales, Troubleshooting, Leadership, Lead a team, Customer experience, Technical support