Application Specialist
Don Mills, ON +3Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.
3+ ansBell Canada needs at least 3 years in a contact centre technical or product management role and 3 years of hands-on experience with Genesys platforms. Candidates also need programming and scripting skills, a solid grasp of networks and VoIP, and French adequate for Quebec positions.
Genesys Cloud, Genesys Engage, Genesys PureConnect, Genesys WFM, NICE CX, Verint
Bilingual Advisor, System Integration
Montréal, QCBell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.
Bell Canada needs candidates with technical solution integration experience, ideally in contact centre platforms from Genesys, NICE, AWS or Google, plus CRM and cloud delivery experience. Candidates need a bachelor's degree or equivalent experience, fluent English and French, and a federal security clearance.
Genesys, NICE, Amazon Connect, Google Cloud, CRM