Emplois “ZenDesk” au Canada – Page 3

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• 7j

  Bilingual Customer Service Representative

  Brantford, ON

  Temps plein

  

  Randstad Canada

  1+ ansCandidates need 1 to 2 or more years in customer service, call centre, retail or hospitality, fluent English and French, and CRM experience such as Salesforce or Zendesk. Strong empathy, active listening and problem-solving skills are also required.

  Salesforce, Zendesk, CRM

  7j

  Bilingue Représentant du service à la clientèle

  Winnipeg, MB

  Temps plein

  

  Randstad Canada

  1+ ansCandidates need French and English bilingualism, one to two years or more of customer service experience, and familiarity with CRM platforms such as Salesforce or Zendesk. Strong empathy, active listening, patience and analytical thinking are also required.

  Salesforce, Zendesk, Suite bureautique

  7j

  Bilingual Customer Service Representative

  Winnipeg, MB

  Temps plein

  

  Randstad Canada

  1+ ansCandidates need one to two or more years of customer service, call centre, retail or hospitality experience, plus excellent spoken and written French and English. Familiarity with CRM tools such as Salesforce or Zendesk and basic office software is expected.

  Salesforce, Zendesk, CRM

  12j

  Technical Customer Support Representative

  Richmond Hill, ON

  60k–75k $/anTemps plein

  

  Randstad Canada

  2+ ansCandidates need 2 to 3 years of technical support, customer care or sales support experience, with expert English, both spoken and written. Experience with B2B clients, ticketing systems such as Zendesk, Jira or ServiceNow, and CRM tools such as Salesforce is preferred.

  Zendesk, Jira, ServiceNow, Salesforce

• 7j

  Spécialiste, réussite client – Solutions technologiques

  Montréal, QC

  HybrideTemps plein

  

  PEAK Financial Group

  2+ ans2 à 4 ans d'expérience en succès client SaaS ou soutien logiciel; Excellente maîtrise du français et de l'anglais; Aptitude à vulgariser des concepts complexes

  Zendesk, CRM, MyPEAK Konnect

• 8j

  Technical Operations Analyst (Night Shift)

  Waterloo, ON

  Temps plein

  

  RideCo: RideCo is an on-demand transit technology and services company that enables on-demand ridesharing for transit agencies in cities around the globe.

  3+ ansCandidates need 3+ years of technical support or customer-facing technical experience and strong problem-solving skills. They should be comfortable with MS Office or Google Workspace, and Salesforce, Zendesk, JIRA or Confluence experience is an asset. Travel to client sites in Canada and the US up to 10% of the time is required, with a valid passport or US B1/B2 visa.

  Salesforce, Zendesk, JIRA, Confluence, MS Office, Google Workspace

• 8j

  Program Manager, IT (MMS)

  Toronto, ON

  HybrideTemps plein, Temporaire

  

  College Of Early Childhood Educators

  5+ ansBaccalauréat en TI, informatique ou domaine connexe, ou expérience équivalente; Certification PMP ou Agile (Scrum, Agile Certified Practitioner); 5 à 7 ans de gestion de programmes TI

  Monday.com, ServiceNow, Zendesk, iMIS, CaseIQ

• 9j

  Associé(e) la vente en centre commercial (endy)

  Laval, QC

  Temps plein

  

  Sleep Country Canada

  1+ ans1 à 3 ans d'expérience en vente ou service à la clientèle (atout); Attitude positive et sens aigu du service à la clientèle; Maîtrise des systèmes Mac et Google Suite

  Mac, Google Suite, tablette, terminal de point de vente

• 9j

  Associé(e) la vente en centre commercial (endy)

  Laval, QC

  Temps plein

  DC

  Dormez-vous Canada

  1+ ans1 à 3 ans d'expérience en vente ou service à la clientèle (atout); Attitude positive et sens du service à la clientèle; Maîtrise des systèmes Mac et Google Suite

  Mac, Google Suite, Zendesk, Shopify, Terminal de point de vente, Tablette

• 9j

  Incident & Escalation Lead- Enterprise Customers

  Télétravail au Canada

  Télétravail

  

  GitLab: GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle.

  Candidates need enterprise support, customer success, or incident and escalation experience at a B2B SaaS or enterprise software company. They must communicate clearly with executives, stay calm under pressure, and be available for on-call coverage.

  Zendesk, Salesforce, Slack, PagerDuty

• 11j

  Bilingual Customer Care Specialist

  Ontario

  TélétravailTemps plein

  TG

  TSR Gym Technik Ltd

  1+ ansCandidates need at least one year in a fast-paced, customer-facing job, fluency in English and Spanish, and strong relationship and empathy skills. AI literacy and a willingness to keep learning as tools change are also expected.

  Zendesk, CRM

• 11j

  Helpdesk Support Specialist (fixed term – 12 months)

  Vancouver, BC

  60k–72k $/anSur placeTemps plein, Temporaire

  R

  Relic

  Candidates need prior helpdesk, IT or desktop support experience and strong customer service skills. They should be comfortable troubleshooting Windows workstations, peripherals and business applications, and familiar with ticketing or device management tools. Organization and the ability to work independently are essential.

  Windows, Ticketing systems, Device management platforms, Perforce, Confluence, Zendesk

• 11j

  Mall Store Sales Associate (Endy) - Carrefour Laval

  Laval, QC

  Sur placeTemps plein

  BB

  Bed Bath & Beyond

  1+ ansCandidates need a positive, customer-focused attitude and critical thinking skills, with 1 to 3 years of sales, retail or customer service experience as an asset. Knowledge of Mac and Google Suite is expected, and Zendesk or Shopify knowledge is an asset.

  Point of sale, Tablet, Mac, Google Suite, Zendesk, Shopify

• 12j

  Warranty Manager

  Fort Erie, ON

  Temps plein

  AH

  Airbus Helicopters Canada Ltd

  3+ ansCandidates need at least 3 years of warranty, returns, customer service management or vendor claims experience. Experience with RMA systems, credit reconciliation, and ERP or CRM tools such as Salesforce, SAP or Zendesk is needed, along with advanced Excel skills.

  Salesforce, SAP, NetSuite, Zendesk, Microsoft Excel, Google Sheets

• 12j

  Customer Experience Specialist – Reviews & Social Care

  Vancouver, BC

  58k–65k $/anHybrideTemps plein

  

  Pergolux

  3+ ansCandidates need about 3 years of customer experience, complaint resolution or online reputation experience, with strong English communication and de-escalation skills. Experience with CRM or ticketing systems such as Zendesk is expected.

  Zendesk, Trustpilot, Google Reviews, BBB, Judge.me, Facebook

• 12j

  Technical Services Specialist

  Calgary, AB

  TélétravailTemps plein

  

  Absorb: Absorb Software is the leading global AI-driven learning platform provider, helping organizations unlock the full potential of their workforce.

  2+ ansCandidates need at least 2 years of experience implementing integration or data solutions, plus strong client-facing communication skills. They should understand data models, system-to-system integration and APIs, and be comfortable managing multiple projects independently.

  Absorb LMS, Absorb DMS, SQL (MSSQL), Zendesk, Salesforce, JIRA

• 12j

  Support Specialist (Talent Community / Future Openings)

  Télétravail au Canada

  Télétravail

  

  Velora

  1+ ansVelora needs candidates with 1-3+ years of SaaS or customer-facing support experience and clear, empathetic written and verbal communication. Candidates should troubleshoot well, use support tools like Zendesk or Intercom, and use AI practically while checking its output.

  Zendesk, Intercom, HubSpot Service

• 13j

  Spécialiste du soutien à la facturation

  Montréal, QC

  HybrideTemps plein

  

  Lightspeed Commerce, Inc.

  Expérience en facturation; Solides compétences en organisation et gestion du temps; Grand souci du détail et de l’exactitude

  Salesforce, Zendesk

  13j

  Billing Support Specialist

  Montréal, QC

  HybrideTemps plein

  

  Lightspeed Commerce, Inc.

  Candidates need billing experience, strong organization and time management, and high attention to detail. Strong English communication and a structured problem-solving approach are required, with Salesforce, Zendesk, SaaS experience and other languages as assets.

  Salesforce, Zendesk

• 14j

  User Support Specialist - Part Time

  Télétravail au Canada

  23,86 $/hTélétravail

  

  Kids Help Phone

  1+ ansCandidates need a degree or diploma in applied social sciences, communications or a related field, and one year of customer service or technical support experience. Strong troubleshooting, written communication, and familiarity with Salesforce, Okta, and Better Impact are needed. Bilingual English and French is preferred.

  Salesforce, Zendesk, Okta, Better Impact

• 14j

  Spécialiste en support technique /Technical Support Specialist

  Montréal, QC

  HybrideTemps plein

  

  Portage CyberTech: Portage Cybertech provides identity, signature, and verification solutions that build the digital trust infrastructure powering modern public…

  1+ ansDiplôme ou certificat en informatique, TI ou domaine connexe, ou expérience équivalente; Connaissance de base à intermédiaire en SQL; Connaissance fonctionnelle de PHP

  SQL, PHP, MySQL, PostgreSQL, MariaDB, Jira

• 14j

  Customer Recovery Team - Manager

  Canada

  CJ

  Canada Job Posts

  5+ ans2+ gestionCandidates need 5+ years in customer success, retention or post-sales operations in B2B SaaS, and at least 2 years of people management or lead experience. Significant hotel or resort operations experience, strong de-escalation skills, and comfort with AI tools, Salesforce and CRM hygiene are also needed.

  Salesforce, Zendesk

• 14j

  Customer Education Manager

  Toronto, ON

  TélétravailTemps plein

  

  BioRender

  1+ ansCandidates need at least one year in technical writing, customer education, instructional design or content roles at a SaaS company. Experience owning a help center, a life sciences or scientific background, and strong writing and video-creation skills are required.

  Zendesk, Intercom, Guru, Teachable, Thinkific, Articulate

• 15j

  Senior Google CCAIP Engineer

  Toronto, ON

  TélétravailTemps plein

  M

  Miratech

  5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

20 entreprises