Senior BPO Business Development Manager
CanadaMCI Careers
3+ ans5+ gestionCandidates need a bachelor's degree in business, marketing or a related field (MBA preferred), 3+ years of BPO sales with at least 5 years in leadership, and proven success managing remote sales teams. They also need strong knowledge of BPO and outsourcing models, excellent communication and negotiation skills, and experience with CRM and sales analytics tools.
CRM tools, Sales analytics platforms, Telephone headset, Computer
Senior Sales Manager
CanadaMCI Careers
5+ ansCandidates need a bachelor's degree and 5-7 years of outside sales experience selling complex services to large corporations. They also need at least 5 years selling merchandising, mystery shopping or research services, and a proven record of exceeding quotas.
MS Office Suite, sales contact software, telephone headset
AI Systems Administrator
CanadaMCI Careers
2+ ansCandidates need a bachelor's degree in a related field and 2+ years of systems administration, DevOps or infrastructure experience, ideally in AI/ML environments. Strong cloud, container, Linux and scripting skills are required.
Docker, Kubernetes, Terraform, Ansible, Jenkins, TensorFlow
AI Prompt Specialist
CanadaMCI Careers
2+ ansCandidates need a bachelor's degree in a related field and at least two years of work with AI technologies, analytics, research or quality assurance. MCI Careers requires experience with Large Language Models, strong written communication and analytical skills, and the ability to evaluate AI outputs.
OpenAI, Anthropic, Gemini, Claude
Senior AI Business Analyst
CanadaMCI Careers
5+ ansCandidates need at least 5 years of business analysis or consulting experience and a bachelor's degree in a business or technology field. They also need strong requirements, facilitation and communication skills, and experience with Agile delivery.
Customer experience, Business analysis, Automation technology, Stakeholder management, Leadership, Decision making
Senior AI Operations Analyst
CanadaMCI Careers
5+ ansMCI Careers needs candidates with a bachelor's degree, at least 5 years in operations or business analysis, and strong skills in performance analytics, reporting and stakeholder management. Experience with governance frameworks and process improvement is also required.
computer, telephone headset, copier, printer
Responsible AI Specialist
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in law, ethics, public policy, information systems, computer science, data science, risk management or a related field, plus at least 3 years in governance, compliance, ethics, risk or AI policy. They need an understanding of AI, machine learning and generative AI, and strong analytical and communication skills.
Customer experience, Regulatory compliance, Hazard assessment, Reporting, Documentation, Process improvement
AI Workflow Automation Specialist
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in a related field and at least 3 years of experience in workflow automation, process improvement, business analysis or technology delivery. Strong analytical, documentation and communication skills, plus experience working within structured delivery methodologies, are required.
RPA tools, workflow orchestration platforms, process mining tools, AI automation tools
AI Product Owner
CanadaMCI Careers
4+ ansCandidates need a bachelor's degree in a business, technology or related field and at least 4 years as a product owner, business analyst or product manager in Agile settings. They need strong stakeholder management, requirements translation, communication and organizational skills.
Customer experience, Requirements gathering, Product comprehension, Collaboration, Communication skills, Decision making
AI Workflow Automation Manager
CanadaMCI Careers
4+ ansCandidates need a bachelor's degree in business, operations, information systems, engineering or technology, plus at least 4 years of automation, process improvement or technology delivery experience. Strong leadership, stakeholder communication, cross-functional project management and business case skills are required.
Workflow, Customer experience, Leadership, Business processes, Stakeholder management, Change management
Call Centre Sales Manager
Sydney, NSMCI Careers
Candidates need a call centre operations management background and strong leadership skills. Customer service, technical support or back-office experience is preferred, along with Microsoft Office and fast, accurate typing.
Microsoft Office, Excel, PowerPoint, Outlook, Word, Windows PC applications
Bilingual Spanish Recruiter
CanadaMCI Careers
1+ ansCandidates need fluency in English and Spanish, at least 1 to 2 years of recruiting experience (high-volume or call center preferred), and strong sourcing skills with LinkedIn, job boards and applicant tracking systems. A high school diploma is required, and an HR, business or related degree is preferred.
Applicant tracking system (ATS), LinkedIn, Job boards, Computer, Telephone headset
Senior Business Development Manager
CanadaMCI Careers
10+ ansCandidates need 10+ years in business development, sales leadership or strategic partnerships, preferably in B2B or infrastructure. They need proven revenue generation, strong negotiation skills, knowledge of CRM tools and the ability to build high-performing teams.
CRM tools
AI Tester / AI QA Analyst
CanadaMCI Careers
3+ ansCandidates need a bachelor's degree in IT, computer science, QA, engineering or a related field, and at least 3 years of software testing or QA experience. They should know test planning, defect documentation, Agile and basic AI or machine learning concepts.
computer, telephone headset
Collections Agent (Hiring Immediately)
Sydney, NSMCI Careers
Candidates need previous contact centre experience, a high school diploma, and strong communication, negotiation and typing skills (20+ wpm). Basic Microsoft Office and Windows knowledge is also required.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Windows
Call Center Representative | Hiring Immediately
Sydney, NSMCI Careers
Candidates need at least a high school diploma, excellent written and oral communication, and typing of 20+ words per minute. Basic Microsoft Office and Windows knowledge, reliability and a customer-focused, adaptable attitude are also required.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Windows
Work-From-Home Customer Service Representative (Full-Time)
Nova ScotiaMCI Careers
Candidates need a high school diploma or equivalent, strong written and oral communication skills, and typing of 20+ words per minute. Basic Microsoft Office and Windows knowledge, plus reliability and attendance, are also required.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Windows
Work-At-Home Call Center Representative (Full-Time)
Nova ScotiaMCI Careers
Candidates need to be at least 18, hold a high school diploma or equivalent, and type 20+ words per minute. They also need strong written and oral communication, basic Microsoft Office and Windows skills, and reliable attendance.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Windows
Work-At Home Telephone Sales Representative (Full-Time)
Nova ScotiaMCI Careers
Candidates need to be 18 or older with a high school diploma, strong written and oral communication, and typing of 20+ words per minute. Basic Microsoft Office and Windows skills and high reliability are also required.
Microsoft Office, Excel, PowerPoint, Word, Outlook, Windows