Emplois “Service Cloud Voice” au Canada – Page 33

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• 1 mois

  Data Analyst

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  2+ ansCandidates need 2+ years of quantitative analysis experience, a post-secondary degree in a quantitative field, and strong SQL and Python skills. Experience with visualization, Excel, databases, and cloud platforms is also required, with financial services experience an asset.

  Sigma, AWS QuickSight, Microsoft Excel, PostgreSQL, Snowflake, AWS

  1 mois

  Data Analyst

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  Candidates need strong SQL skills, experience in data migration, data warehousing or system integration, and experience with large datasets. They also need to produce mapping documents and communicate clearly with technical and business teams.

  SQL, Sigma, Bitbucket, Git, Snowflake

  1 mois

  Business Systems Analyst

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  2+ ansCandidates need post-secondary education, 2+ years as a Business Analyst and 2+ years working with Salesforce. Strong written and verbal communication, analytical problem-solving and time-management skills are required.

  Salesforce, Sales Cloud, Service Cloud, Financial Service Cloud

  1 mois

  Director, Business Analytics and Insights

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  7+ ansCandidates need 7+ years of business analytics and BI experience, ideally in financial services or asset management, plus strong people leadership. A technical degree in computer science, mathematics, or statistics is required, along with skills in Tableau or Power BI, Python, SQL, Salesforce, and cloud platforms.

  Tableau, Power BI, Python, SQL, Salesforce, AWS

  1 mois

  Senior TypeScript Developer

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  10+ ansCandidates need 10+ years of professional development experience and 5+ years of production TypeScript, plus Node.js, microservices, API design and PostgreSQL skills. Strong communication and leadership skills are also required.

  TypeScript, Node.js, PostgreSQL, Git, Jest, Mocha

  1 mois

  Manager, Enterprise CRM

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  Candidates need strong leadership experience and deep hands-on Salesforce development skills, including Apex, Lightning Web Components and integrations. Experience defining system architecture and working on Sales Cloud, Service Cloud and Financial Service Cloud is expected.

  Salesforce, Sales Cloud, Service Cloud, Financial Service Cloud, OmniStudio

  1 mois

  Data Governance Specialist - DSPM

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  3+ ansCandidates need 3-5 years of experience in data management, governance, security, or a related field, plus hands-on SQL skills. A degree or diploma in information management, business, data science, or computer science is required, and DSPM or governance tool experience is an asset.

  SQL, Snowflake, Oracle, Collibra, Informatica, Alation

  1 mois

  Senior Observability Engineer

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  5+ ansCandidates need 5 to 10 years of observability, SRE, APM, DevOps or infrastructure experience, with hands-on Dynatrace administration and architecture. They also need strong AWS, Kubernetes, Terraform or Monaco and scripting skills, plus a Dynatrace Associate or Professional certification.

  Dynatrace, AWS CloudWatch, Kubernetes, Terraform, Monaco, Python

  1 mois

  Security Specialist

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  5+ ansCandidates need five or more years of hands-on security experience, including leading investigations, vulnerability management and application security testing. They should also hold CISSP or an equivalent certification and be able to advise on controls and write clear risk documentation.

  CrowdStrike, Splunk, ExtraHop, Darktrace, Qualys, Tenable

  1 mois

  Data Solutions Designer

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  8+ ansCandidates need 8+ years in data architecture, solution design or data engineering, ideally in financial services, with hands-on experience in Snowflake, AWS and dbt. A Bachelor's degree in a technical field is required, and a Master's or certifications such as Snowflake, AWS or TOGAF are an asset.

  Snowflake, AWS, dbt, Alation, Tableau

  1 mois

  Business System Analyst II

  York, ON

  Temps plein

  CI

  CI Investments Inc.

  3+ ansCandidates need 3+ years of related experience in financial services, with a strong grasp of discretionary portfolio management workflows and capital markets instruments such as fixed income and equities. Strong communication, analytical and problem-solving skills are required, and AWS, Jenkins, Python, SQL, Unix and JIRA are assets.

  JIRA, AWS, Jenkins, Python, SQL, Unix

  1 mois

  Director, Internal Controls

  Toronto, ON

  Temps plein

  CI

  CI Investments Inc.

  6+ ans2+ gestionCandidates need a related degree and a CPA credential, plus 6 to 10 years of audit experience and 2 to 3 years of leadership. Strong SOX, COSO and IT general and automated controls knowledge is needed, along with experience testing ERP and cloud systems.

  Floqast, ERP systems, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook

• 1 mois

  Cloud Technical Program Manager

  Ottawa, ON

  109k–159k $/anTemps plein

  

  Entrust Corporation

  8+ ansCandidates need 8+ years in technical program management, at least 5 of them in cloud, SaaS or platform programs, plus vendor management experience. Strong knowledge of AWS, Azure or GCP, CI/CD, IaC, SRE practices and compliance frameworks such as PCI-DSS or SOC 2 is required.

  AWS, Azure, GCP, Splunk, Grafana, ELK

  1 mois

  Sr. Platform Engineer

  Ottawa, ON

  108k–158k $/anTemps plein

  

  Entrust Corporation

  10+ ansCandidates need 10+ years in infrastructure, platform or cloud engineering, deep enterprise networking knowledge, and hands-on experience with Infrastructure as Code, APIs, Git-based DevOps, VMware vSphere and NetApp storage. A bachelor's degree in a related field is required.

  Terraform, Ansible, PowerShell, Python, VMware vSphere, NetApp

  1 mois

  Principal Application DevOps Engineer, AI & Automation

  Ottawa, ON

  121k–171k $/anTélétravailTemps plein

  

  Entrust Corporation

  10+ ansCandidates need 10+ years in DevOps, SRE, application operations or software engineering, with experience supporting SaaS or microservices in production. They need strong scripting and CI/CD skills, APM and logging expertise, and hands-on experience building agentic or tool-using AI operations solutions.

  Datadog, Splunk, Jenkins, Octopus Deploy, Ansible, Terraform

• 1 mois

  Senior Product Manager, Partner Solutions & Ecosystem

  Ottawa, ON

  133k–183k $/anTemps plein

  ES

  Entrust Security (CA) ULC

  7+ ansCandidates need seven or more years of product management experience on complex B2B platforms, including a product commercialized through an external partner. They also need technical fluency in APIs, cloud or hybrid deployment, upgrades and security, plus strong communication skills for technical and executive audiences.

  Product comprehension, Sales, Reporting, Documentation, Customer experience, Prioritization

  1 mois

  Partner Solution Marketing Manager

  Field, ON

  90k–132k $/anTemps plein

  ES

  Entrust Security (CA) ULC

  5+ ansCandidates need 5+ years in product, technical, partner or solutions marketing in B2B technology, with experience in cybersecurity, cloud or identity products. They must understand technical concepts such as APIs, authentication flows and cloud architectures, and hold a bachelor's degree or equivalent experience.

  Sales, Presentation skills, Collaboration, Content creation, Cybersecurity, Identity and access management

• 1 mois

  Product Manager - Activation & Deployment, Evisort AI

  Vancouver, BC

  HybrideTemps plein

  CW

  Canada Workday ULC

  4+ ansCandidates need 4+ years of product management or go-to-market experience with enterprise SaaS, a relevant bachelor's degree or equivalent experience, and ideally a background in law or legal tech. Strong stakeholder influence, data-driven decision making and comfort with ambiguity are essential.

  Workday, Sales, Leadership, Problem solving, Computer science, Stakeholder management

  1 mois

  Sr Software Development Engineer VNDLY

  Toronto, ON

  HybrideTemps plein

  CW

  Canada Workday ULC

  7+ ansCandidates need 7+ years of professional software development experience, including 3+ years building RESTful web services and working with relational databases. Deep Python skills, a Python web framework, and strong React.js experience are essential.

  Python, React, AWS, Git, PostgreSQL, MySQL

• 1 mois

  Principal AI Solutions Architect, Customer Success

  Ontario +4

  Temps plein

  CG

  Canada - Genesys Cloud Services Corp.

  8+ ansCandidates need 8+ years of enterprise experience in CX, CRM, AI, automation or contact centre platforms, plus hands-on cloud architecture experience (Genesys Cloud, AWS, Azure or GCP). Strong skills in REST APIs, event-driven design, JSON, data pipelines, LLM integration and AI governance are required, along with a bachelor's degree or equivalent practical experience.

  Genesys Cloud, Genesys Cloud AI Studio, AWS, Microsoft Azure, Google Cloud Platform, JSON

  1 mois

  Manger, Business Development - Canada and Strategic Accounts

  Toronto, ON

  Temps plein

  CG

  Canada - Genesys Cloud Services Corp.

  7+ ans3+ gestionCandidates need 7+ years in SaaS or cloud Business Development, Sales Development or Inside Sales, and 3+ years leading BDR or SDR teams with direct reports. Strong enterprise sales knowledge, Salesforce, Salesloft and Tableau skills, and excellent communication are required.

  Salesforce, Salesloft, Tableau

  1 mois

  AI and Experience Orchestration Director

  Toronto, ON

  Temps plein

  CG

  Canada - Genesys Cloud Services Corp.

  10+ ansCandidates need 10 to 12 years of experience in software, cloud or AI roles, with strong AI and pre-sales expertise and proven AI-powered customer experience and conversational AI work. Experience running AI proofs of concept, building territory strategies and influencing without direct authority is required.

  Customer experience, Forecasting, Sales, Presentation skills, Communication skills, Critical thinking

  1 mois

  Principal AI Solutions Architect, Customer Success

  Toronto, ON +2

  Temps plein

  CG

  Canada - Genesys Cloud Services Corp.

  10+ ansCandidates need 10+ years building commercial IVR, routing or conversational AI solutions and 6+ years developing voice or digital bots on platforms such as Dialogflow or Lex. They also need experience with generative and agentic AI, strong software architecture and integration skills, and customer-facing consulting ability.

  Genesys Cloud, Google Dialogflow, Amazon Lex

• 1 mois

  Site Reliability Engineering Team Lead (Principal SRE)

  Montréal, QC

  Temps plein

  CT

  Cerence Technologies Inc.

  8+ ansCandidates need 8+ years in site reliability, DevOps or cloud platform roles, including leading a team. They need hands-on Kubernetes, Docker, Istio, Azure, observability tooling, CI/CD and infrastructure-as-code experience, plus scripting skills and strong Linux and networking knowledge.

  Kubernetes, Docker, Istio, Terraform, Flux, Prometheus

6 entreprises