Senior Product Support Professional
Ottawa, ONTemps plein
Ericsson
Candidates need strong hands-on end-to-end RAN troubleshooting experience and a solid understanding of RAN software, such as KPI step functions and Layer 1-3 subsystems. A bachelor's degree or higher in telecommunications, electrical engineering, software engineering or computer science is required, and strong analytical, communication and cross-organizational skills are expected.
Leadership, Customer experience, Technical support, Communicate with customers, Troubleshooting, Communication skills