Intermediate Specialist, Service Management
Toronto, ONTemps plein
Porter Airlines Inc.
3+ ansCandidates need solid experience with ITIL-based IT service management and the main ITSM processes, plus analytical skills to read service data and KPIs. Experience with Splunk, Dynatrace and ITSM tools is important, and the role requires comfort with after-hours on-call support and cross-functional collaboration.
Splunk, Dynatrace, ITSM tools, CMDB