Gestionnaire, Équipe des services au client - FR 936
Montréal, QCExport Development Canada | Exportation et développement Canada
7+ ansDiplôme universitaire de premier cycle en commerce, finance ou économie, ou équivalent; Au moins sept ans d’expérience dans un centre d’appels ou services financiers; Expérience en gestion de files d’attente, niveaux de
Genesys, ServiceNow, Salesforce
Manager, Customer Care Team - EN 936
Ottawa, ONExport Development Canada | Exportation et développement Canada
7+ ansCandidates need an undergraduate degree or equivalent experience, at least seven years in a contact centre or financial-services operation, and proven contact centre transformation leadership. Bilingual fluency in English and French is required, and Canadian citizenship or permanent residence is preferred.
Genesys, ServiceNow, Salesforce
Manager, Customer Care Team - EN 936
Toronto, ONExport Development Canada | Exportation et développement Canada
7+ ansCandidates need an undergraduate degree or equivalent experience, at least seven years in a contact centre or financial-services operation, and proven contact centre transformation leadership. Bilingual fluency in English and French is required, and Canadian citizenship or permanent residence is preferred.
Genesys, ServiceNow, Salesforce
Manager, Customer Care Team - EN 936
Montréal, QCExport Development Canada | Exportation et développement Canada
7+ ansCandidates need an undergraduate degree or equivalent experience, at least seven years in a contact centre or financial-services operation, and proven contact centre transformation leadership. Bilingual fluency in English and French is required, and Canadian citizenship or permanent residence is preferred.
Genesys, ServiceNow, Salesforce
Conseiller(ère) principal(e), Gestion financière liée aux TI - FR 956
Ottawa, ONExport Development Canada | Exportation et développement Canada
7+ ansExpérience en gestion financière liée aux technologies; Solides capacités d’analyse financière; Aptitude à établir des relations avec les parties prenantes
Financial management, EDC, Emergent technologies, Cybersecurity, Financial analysis, Collaboration
Senior Advisor, IT Financial Management - EN 956
Ottawa, ONExport Development Canada | Exportation et développement Canada
7+ ansExport Development Canada needs an undergraduate degree in information systems, business administration or a related field, and at least 7 years of project and digital delivery experience. Candidates should be analytical, detail-oriented and able to build relationships across all levels; bilingual French and English and a relevant certification such as PMP or FinOps are assets.
Power BI, Planview