Service Desk Manager
Burnaby, BC115k–125k $/anTemps plein
Randstad Canada
7+ ans5+ gestionCandidates need 7+ years in IT service desk, end user support, or IT operations leadership, including 5+ years managing technical support teams. Strong IT service management, SLA and KPI experience, and stakeholder communication skills are required.
ServiceNow, Jira Service Management, Microsoft 365, Azure
IT Service Desk Lead - ONTARIO
Mississauga, ON75k–90k $/anTemps plein
Randstad Canada
3+ ansCandidates need team leadership experience in an IT service environment, at least 3 years of service desk work, and ITIL v4 certification. Strong communication skills and hands-on knowledge of Windows, Microsoft 365, Entra ID and network troubleshooting are also required.
ServiceNow, Microsoft 365, Azure Active Directory, Entra ID, Jamf, RingCentral