Contact Center Trainer
Sydney, NSMCI Careers
2+ ansCandidates need at least 2 years of experience as a trainer in a BPO or high-volume contact center, strong communication and facilitation skills, and fluency in English and Spanish. A bachelor's degree in education or communications is preferred, and train-the-trainer or instructional design certifications are a plus.
LMS, CRM, Dialers, Microsoft Office
Talent Acquisition Specialist
Sydney, NSMCI Careers
Candidates need strong attention to detail, excellent verbal and written communication, and advanced Microsoft Office skills. Call centre and prior HR or recruitment experience are preferred but not necessary, and the employer will train the right fit.
Microsoft Office Suite, HR systems
Sales Supervisor I
Sydney, NSMCI Careers
3+ ans1+ gestionMCI Careers needs candidates with call centre or supervisory experience, strong leadership and communication skills, and proficiency in Microsoft Office and KPI/SLA management. An associate's degree or equivalent experience is expected.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, call center tools
AI Content Reviewer
CanadaMCI Careers
2+ ansCandidates need at least 2 years in content review, quality assurance, moderation or compliance, a degree or diploma in a related field, strong written communication, and attention to detail. Proficiency in Microsoft Office or Google Workspace is also required.
Microsoft Office, Google Workspace
AI Trainer
CanadaMCI Careers
2+ ansCandidates need a bachelor's degree in a related field and at least 2 years of experience in AI training, content evaluation, data annotation, QA or research. Strong attention to detail, written communication and Microsoft Office or Google Workspace skills are required.
Microsoft Office, Google Workspace, LLMs, annotation platforms, AI evaluation platforms
AI Data Annotator
CanadaMCI Careers
Candidates need a diploma or degree in IT, data science, linguistics, business or a related field, plus data entry, annotation or quality assurance experience. Strong attention to detail, written communication, Microsoft Office or Google Workspace skills and a basic understanding of AI and machine learning are expected.
Microsoft Office, Google Workspace
Senior Business Development Specialist
CanadaMCI Careers
5+ ansCandidates need a bachelor's degree or equivalent experience, five years of sales and leadership experience in IT, BPO, consulting or software, and a record of selling managed services or technology products. Strong written and verbal communication, Microsoft Office skills and the ability to work independently are also required.
Microsoft Office Suite, Hoovers, Mintel, Telephone headset
Call Centre Sales Manager
Sydney, NSMCI Careers
Candidates need a call centre operations management background and strong leadership skills. Customer service, technical support or back-office experience is preferred, along with Microsoft Office and fast, accurate typing.
Microsoft Office, Excel, PowerPoint, Outlook, Word, Windows PC applications