Supervisor - Housing Programs
Whitby, ONRegional Municipality of Durham
Candidates need a university degree or equivalent experience, plus progressive supervisory experience and knowledge of housing and homelessness systems. Strong knowledge of Ontario housing legislation, program reporting and stakeholder relationship skills are also required.
Decision making, Social sciences, Leadership, Vulnerable sector check
Specialist, Business Services
Whitby, ONRegional Municipality of Durham
Candidates need a post-secondary degree in business or a related field, several years of relevant experience in service or process improvement, and a CBAP, PMP, Lean Six Sigma or CCXP certification. Strong data analysis, reporting, stakeholder communication and knowledge of CRM, contact centre and digital service platforms are also required.
Excel, Power BI, CRM, IVR, Contact centre systems, Customer portals