Solutions Engineer
Télétravail au CanadaSpellbook
2+ ansCandidates need 2+ years in a customer-facing technical role such as solutions or sales engineering, ideally in SaaS, plus strong communication skills for lawyers and IT teams. Familiarity with security and privacy frameworks, integration setup and HubSpot is expected.
HubSpot, Microsoft Word
Customer Success Operations Manager
Télétravail au CanadaSpellbook
5+ ansSpellbook needs 5+ years in customer success, revenue operations or GTM systems at B2B software companies, including building a function from scratch. Candidates need post-sale tool admin experience, strong CRM and BI reporting skills, and a clear grasp of metrics like NRR, GRR and churn.
Vitally, HubSpot, Omni
VP, Customer Success & Support
Télétravail au CanadaSpellbook
10+ ansCandidates need 10+ years in customer success or support, with director-level leadership in B2B SaaS and experience building global, multi-time-zone teams. They must have a track record of improving retention and expansion metrics and fluency in CS and support tools.
HubSpot, Intercom, Zendesk, Vitally
Sales Development Representative, SMB
Télétravail au CanadaSpellbook
Candidates need experience with CRM software such as HubSpot or Salesforce, strong verbal and written communication, and attention to detail. They should be self-driven, resourceful, and comfortable in a fast-paced startup with a distributed team.
HubSpot, Salesforce, Microsoft Word