Operational Communication Coordinator
OntarioMX
Candidates need a high school diploma, customer service or contact centre experience, and fast, accurate typing at 60 words per minute or more. Strong written and verbal communication, Microsoft Office skills, and calm problem-solving under pressure are also needed.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, public address systems, radios
Director, Customer Protection
OntarioMX
Candidates need a degree in business, criminology, legal studies, psychology or similar, plus extensive senior leadership experience in transit, crowd or crisis management. They must be able to obtain Special Constable status, security clearance and Level 300 IMS certification, and hold a valid Ontario Class G licence.
Regulatory compliance, Customer experience, Law enforcement, Customer service, Leadership, Inspection