Emplois “ZenDesk” au Canada – Page 9

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• 1 mois

  Vice-President, Advisor Platform Management

  Toronto, ON +1

  150k–190k $/anTemps plein

  WA

  Wellington Altus Branding

  5+ ansCandidates need at least 5 years managing advisor or client technology in financial services, plus a business or information systems degree. Vendor management, platform ownership, adoption-driving experience and proficiency with Jira, ServiceNow or Zendesk are required.

  Jira, ServiceNow, Zendesk

• 1 mois

  Associate Support Analyst

  Oakville, ON

  HybrideTemps plein

  

  Euna Solutions: Euna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline…

  1+ ansCandidates need up to one year of technical support, help desk or customer-facing experience, including internships and co-ops. Strong written and verbal communication, comfort with ticketing systems, and basic technical knowledge are required.

  Zendesk

• 1 mois

  Senior Information Security Analyst

  Brampton, ON

  LH

  Lifemark Health Group: A proudly Canadian healthcare company providing diversified healthcare services across the country

  5+ ansCandidates need at least five years of hands-on information security experience, including two years leading investigations or control work in a complex enterprise. Lifemark Health Group expects strong Microsoft 365 and Active Directory skills, firewall, SIEM and cloud security knowledge, and NIST Cybersecurity Framework experience.

  SIEM, firewall, Active Directory, PowerShell, Microsoft Defender, Purview

• 1 mois

  Sport Event Management - Account Coordinator

  London, ON

  HybrideTemps plein

  E

  EventConnect

  Candidates need a university or college degree, prior customer service, sales or technical support experience, and knowledge of youth and amateur sports. General hotel industry knowledge and strong written, verbal and interpersonal skills are also required, and they must be located in Canada.

  CRM, Zendesk, HubSpot, Knowledge base, Proprietary EventConnect platform

• 1 mois

  Intermediate Technical Support Representative

  Vancouver, BC

  71k–77k $/anHybrideTemps plein

  

  FISPAN

  3+ ansFISPAN needs at least 3 years of technical support or customer service experience, and high school graduation with technical or payment industry training as an asset. Candidates need strong communication, critical thinking, attention to detail and good judgment.

  Sage Intacct, NetSuite, Workday, Honeycomb, Datadog, Zendesk

• 1 mois

  Customer Support Manager | Gestionnaire du soutien technique

  Montréal, QC

  HybrideTemps plein

  

  Jesta I.S.: est un pionnier dans le développement de suites ERP d'entreprise de bout en bout pour les marques émergentes aspirant à se développer et les marques…

  3+ ans3+ gestion3 ans et plus en gestion d'équipes de soutien B2B ou ERP; Baccalauréat en TI ou domaine connexe, ou expérience équivalente; Certification ITIL Foundation (un atout)

  Zendesk, Jira Service Management, Salesforce Service Cloud, Microsoft Copilot, Azure DevOps, Microsoft Teams

• 1 mois

  Community Coordinator

  Vancouver, BC

  50k–57k $/anHybrideTemps plein

  

  Creator

  1+ ansCandidates need 1 to 2 years of customer-facing support or community experience, Zendesk or similar helpdesk experience, strong written English and attention to detail. Practical use of AI tools such as ChatGPT or Claude and comfort appearing on camera for short-form content are also required.

  Zendesk, Attio, Circle, ChatGPT, Claude

• 1 mois

  Customer Service & Product Support Specialist

  Montréal, QC

  22–30 $/hSur placeTemps plein

  2

  21TSI

  3+ ansAu moins 3 ans d'expérience en service à la clientèle; Expérience de clients insatisfaits et de plaintes; Habiletés pratiques de dépannage de produits physiques

  Zendesk

• 1 mois

  Sr Principal Product Manager, Unified Support & AI Experience

  Mississauga, ON

  150k–180k $/anHybrideTemps plein

  SI

  SoftCom Inc

  8+ ansCandidates need a bachelor's degree, 8+ years of enterprise product management experience, and production-level AI transformation experience. Familiarity with platforms such as Zendesk, ServiceNow, Salesforce or NICE, plus strong executive communication skills, is required.

  Zendesk, ServiceNow, Salesforce, NICE, Netomi

• 1 mois

  Software Developer (Technical Support)

  Télétravail au Canada

  TélétravailTemps plein

  P

  Perseus

  3+ ansCandidates need 3+ years of technical support or software development experience with production systems, strong C# and .NET and SQL skills, and hands-on Azure experience. Clear written and verbal communication with non-technical users is also required.

  Datadog, Azure Application Insights, Azure DevOps, Postman, Jira, Freshdesk

• 1 mois

  Customer Support Engineer

  Ontario

  TélétravailTemps plein

  IS

  Incognito Software Systems Inc.

  2+ ansCandidates need a post-secondary degree and 2 years of relevant work experience, with intermediate skills in DHCP, DNS, Linux or Solaris, TCP/IP and databases, plus working knowledge of REST APIs, SOAP and XML.

  Jira, Zendesk, Linux, Solaris, Oracle, MySQL

• 1 mois

  Sr. Workday Consultant - Functional HCM and Data Conversion

  Ontario

  TélétravailTemps plein

  EA

  ERP Analysts Inc

  2+ ansCandidates need Workday HCM Core and Workday Data Conversion certifications with Implementer access, at least 2 years of Workday data conversion consulting, and experience with EIBs, Advanced Loads, Object Transporter and baseline configuration. Strong communication, Microsoft Excel and PowerPoint skills, and exceptional customer service are also required.

  Workday, Microsoft Excel, Microsoft PowerPoint, Jira, ServiceNow, Salesforce

• 1 mois

  Implementation Consultant

  Toronto, ON

  

  Upshop

  3+ ansCandidates need 3+ years in software implementation, consulting, or retail technology, plus strong communication and stakeholder skills. Retail operations knowledge and working understanding of APIs, data integration, and SaaS platforms are highly valued.

  Zendesk, Jira, Confluence, Wrike, Salesforce, SQL

  1 mois

  Director, Business Operations

  Mississauga, ON

  

  Upshop

  8+ ansUpshop needs 8 to 12+ years in business operations, chief of staff, technical program management or product operations, ideally at a fast-growing SaaS company. Candidates need proven experience building an operating model or PDLC framework, managing people, hands-on tooling skills, and OKR/Rocks traceability.

  Jira, Asana, PagerDuty, Zendesk, Exalate, Atlassian

• 1 mois

  Support Engineer (AMER)

  Télétravail au Canada

  Télétravail

  

  GitLab: GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle.

  Candidates need hands-on Linux systems administration, scripting skills (Ruby or Bash), experience with Git and CI/CD, and strong written and verbal communication with technical and non-technical users. Familiarity with Kubernetes, serverless and DevOps practices is expected.

  Zendesk, Git, Linux, Kubernetes, GitLab, strace

  1 mois

  Staff Fullstack Engineer, Data Products (Golang / Node)

  Télétravail au Canada

  Télétravail

  

  GitLab: GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle.

  Candidates need deep full-stack experience in Go, Ruby and Node, plus depth in analytics platforms, graph data, CDC or warehouse integration. Strong ownership of multi-tenant systems across SaaS and self-managed deployments and experience building AI-powered tool orchestration in production are expected.

  Go, Ruby, Jira, Zendesk, ServiceNow, Snowflake

  1 mois

  Senior Assigned Support Engineer (AMER)

  Télétravail au Canada

  Télétravail

  

  GitLab: GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle.

  Candidates need strong Linux systems administration skills, hands-on experience with GitLab and CI/CD, and advanced troubleshooting ability for complex multi-layered problems. Scripting in Ruby or Bash, clear technical communication and experience managing customer support cases end to end are also required.

  Zendesk, strace, Linux, GitLab, Ruby, Bash

• 1 mois

  HR Consultant, International

  Toronto, ON

  87k–109k $/an

  J

  Justworks

  8+ ansCandidates need 8+ years of customer-facing international HR experience, including at least 2 years handling complex issues in EOR. Strong consultative, communication and problem-solving skills and knowledge of Americas employment compliance are essential.

  Jira, Zendesk, Notion

• 1 mois

  Agent Development Manager, Implementations

  Toronto, ON

  130k–180k $/anSur placeTemps plein

  

  Decagon

  4+ ansCandidates need 4+ years in implementation, onboarding, professional services or account management at a software company, plus experience leading complex software or AI deployments. Technical fluency with SaaS platforms, integrations and APIs, and strong communication with executives and operators, are also required.

  Zendesk, Salesforce

• 1 mois

  Customer Experience Associate (3 Month Fixed-Term Contract)

  Kitchener, ON

  23,70 $/hTemporaire

  F

  Faire

  Candidates need prior customer service experience, ideally in phone support, with strong verbal communication and problem-solving skills. They must also be comfortable with CRM tools, self-managed in a remote setting, and able to meet the stated home office and internet requirements.

  Zendesk, Kustomer, Salesforce

• 1 mois

  Operations Lead, Care

  Toronto, ON

  78k–95k $/anHybrideTemps plein

  T

  Tonal

  3+ ansCandidates need 3–5 years in customer, business, support or program operations and have independently driven projects. They should be technically curious, able to work with APIs or low-code platforms, and analyze operational data.

  Salesforce, Zendesk, Intercom, Stonly

• 1 mois

  Customer Success Manager (Americas)

  Toronto, ON

  TélétravailTemps plein

  

  Oyster

  2+ ansCandidates need at least 2 years in customer success, account management or a quota-carrying role, preferably in SaaS. They need strong written and verbal English, analytical skills and cross-functional collaboration experience.

  Zendesk, Asana, Notion, Slack

• 1 mois

  Customer Recovery Team - Manager

  Canada

  

  Cloudbeds

  5+ ans2+ gestionCloudbeds needs five or more years in customer success, retention or post-sales operations in B2B SaaS, with at least two years of people management. Hotel or resort operations experience and strong de-escalation and cross-team skills are required.

  Salesforce, Zendesk

• 1 mois

  Strategy & Ops Lead, Applied AI

  Télétravail au Canada

  TélétravailTemps plein

  

  Clipboard

  Clipboard needs candidates with technical fluency in APIs, integrations and automation, plus strong execution and systems thinking. Experience with Zendesk, AI-driven tools and Ops, Support or CX environments is a nice-to-have.

  Zendesk

21 entreprises