2+ ansCandidates need strong verbal and written communication in English and French, banking experience, excellent organization and attention to detail, and sound judgment. Two to three years in residential mortgages or underwriting is preferred, along with a solid grasp of the mortgage process.
5+ ansCandidates need 5 to 7 years of risk management or related experience, a university degree in a field such as finance or business, and strong residential lending underwriting knowledge. Strong analytical, stakeholder and Excel and PowerPoint skills are also required.
3+ ansCandidates need an understanding of advisor and broker distribution channels in banking, strong analytical and organizational skills, advanced Excel and strong PowerPoint skills, and good stakeholder communication. Three to five years of partner rewards or loyalty program experience and a university degree in business or marketing are preferred.
5+ ansCandidates need more than 5 years as a business analyst in payments or technology, plus strong API, SQL and process-mapping skills. A university degree or equivalent business experience is also required, along with clear written and verbal communication.
3+ ans3+ gestionCandidates need 3+ years of leadership experience, preferably in a fast-paced contact centre. They must be fully bilingual in French and English, skilled with Microsoft Office and business systems, and strong in analysis and problem-solving.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Business system applications
Candidates need verbal and written proficiency in both French and English, experience in a fast-paced customer service setting, and strong technical skills for navigating multiple systems. Call center experience, especially in financial services, is a strong asset.
Bilingualism, Customer service, Demonstrate consideration, Cooperate with colleagues, Collaboration
3+ ansCandidates need a proven track record in busy, cold-call sales and 3 to 5 years of residential mortgage underwriting experience. Five or more years in financial services or sales is preferred, along with strong communication and relationship skills.
Problem solving, Sales, Underwriting, Communication skills, Decision making, Change management
7+ ansCompany 58 - Manulife Bank of Canada needs 7+ years in banking or credit, including 5+ years in the mortgage broker environment. Candidates need strong sales, negotiation, presentation and organizational skills, and must be willing to travel within the territory.
Sales, Risk management, Regulatory compliance, Negotiation, Customer service, Communication skills
10+ ansManulife Bank needs a university degree in a quantitative or business field and 10+ years in fraud analytics, financial crime or banking analytics. Candidates should have built fraud detection models, managed fraud technology vendors and led teams. Skills in SQL, Python, SAS, Power BI and machine learning are preferred.
Candidates need a college diploma or equivalent experience in administration, operations, customer service, lending or financial services. Strong organization, accuracy, multi-system skills, and full French and English bilingualism are required, and mortgage or servicing experience is an asset.
Workflow queues, Shared inboxes, Document management systems
3+ ansManulife Bank needs candidates with an undergraduate degree in a business, finance, analytics or risk field and 3-5+ years in fraud, financial crime or banking operations. They must know Canadian banking regulations, Interac, EFT, RTR and account takeover risks, and have SQL, Power BI and Python experience.
SQL, Power BI, Python, Fraud monitoring tools, Case management systems
3+ ansCandidates need 3+ years of progressive experience in default management, mortgage servicing, collections or banking operations, plus prior people leadership experience. Strong knowledge of residential mortgage products, insolvency and bankruptcy processes, and provincial collections rules is required.
Lead a team, Risk management, Leadership, Coaching, Customer experience, Improve business processes
Candidates need hands-on test automation experience, the ability to design test strategies and use quality metrics, and experience testing cloud-based APIs, including AI-enabled test tools. Strong collaboration skills across cross-functional teams are also required.
Test automation, Software development, Leadership, Process improvement, Collaboration