Bilingual Technical Support Agent
Richmond Hill, ONStaples Canada
Candidates need strong communication and customer service skills, solid troubleshooting, and working knowledge of PCs, Windows, Active Directory and TCP/IP. French bilingualism and a valid driver's licence are required.
ServiceNow, Active Directory, Citrix, PC Anywhere, Microsoft Terminal Services, VPN
Bilingual Senior Technical Support Analyst
Richmond Hill, ONStaples Canada
2+ ansCandidates need a diploma or degree in computer networking or a related field, plus 2-3 years of support centre or equivalent experience. Knowledge of PC, server and retail hardware and systems such as POS, AS400 and RF scanners is expected, and bilingual ability is required.
Point-of-Sale systems, AS400, RF scanners, telecommunication equipment, networks
Director - Product Management B2B
Richmond Hill, ONStaples Canada
7+ ansCandidates need 7+ years of B2B product management and eCommerce experience, including a leadership role, and people management experience. A bachelor's degree or equivalent is required, an MBA is an asset, and Agile certification is an asset.
Product roadmap tools, SQL
Senior Project Manager - IT
Richmond Hill, ONStaples Canada
7+ ansCandidates need a bachelor's degree (MBA an asset), a PMP certification, and 7+ years in an IT organization with retail, print or B2B project delivery. Strong executive communication and cross-functional teamwork skills are essential.
Risk management, Stakeholder management, Leadership, PMP, Project management, Decision making
Senior Manager - Creative Operations
Richmond Hill, ONStaples Canada
8+ ansCandidates need a bachelor's degree in marketing, communications, business or a related field, plus 8-10+ years in creative operations, project management or agency operations. Strong resource management, capacity planning and large-scale campaign experience are required.
Leadership, Project management, Workflow, Forecasting, Design process
Senior Engineer - Operational Design & Engineering
Richmond Hill, ONStaples Canada
2+ ansStaples Canada needs candidates with a bachelor's degree in industrial engineering or a related field, plus hands-on warehouse systems experience and advanced data and analysis tool skills. Lean and Six Sigma knowledge and 2–5 years in logistics, warehousing or automation are required.
WMS, ERP, TMS, MES, WCS, Power BI
Senior Financial Analyst - Financial Planning and Analysis (B2C)
Richmond Hill, ONStaples Canada
2+ ansCandidates need a finance-related bachelor's degree, two to three years of financial analysis and budgeting experience, and strong Excel skills. A CPA is strongly preferred, and Power BI, SQL, Oracle or retail experience is an asset.
Excel, Word, PowerPoint, Power BI, SQL, Oracle
Senior Manager - Customer Analytics
Richmond Hill, ONStaples Canada
5+ ansCandidates need a quantitative degree, 5-7 years in a results-driven analytics role, and 3+ years in retail data analytics. They must be strong in SQL and Python, know a BI tool such as Looker or Power BI, and understand cloud data platforms such as Google Cloud Platform.
SQL, Python, SAS, R, Looker, Power BI
Product Manager - Digital Product Data
Richmond Hill, ONStaples Canada
3+ ansStaples Canada needs a candidate with a BS/BA or equivalent (an MBA is an asset) and 3+ years as a Product Manager or Product Data Manager. They need 3+ years of hands-on PIM experience, knowledge of Agile and Scrum, and familiarity with eCommerce workflows.
Product Information Management (PIM) system, Product road-mapping tools
Analyst - Space Planning
Richmond Hill, ONStaples Canada
1+ ansCandidates need post-secondary education or equivalent experience, and space planning software skills are preferred. Retail, merchandising or space planning experience of one to two years is preferred, and Office proficiency is required.
AutoCAD, Blue Yonder
Senior Analyst - Inventory Planning & Replenishment
Richmond Hill, ONStaples Canada
4+ ansStaples Canada needs candidates with 4+ years in inventory planning, forecasting or supply chain work, strong analytical and Excel skills, and experience with Power BI, SQL and planning systems such as SAP or Blue Yonder. A supply chain certification such as CPIM or CSCP is an asset.
Excel, Power BI, SQL, SAP, Blue Yonder, Kinaxis
Proposal Specialist
Richmond Hill, ONStaples Canada
Candidates need a university degree in communications, business, marketing or journalism, plus project management skills. They also need advanced Microsoft Office skills and excellent written and verbal communication.
Regulatory compliance, Leadership, Documentation, Sales, Merchandising, Risk management
Analyst - Sales Audit
Richmond Hill, ONStaples Canada
2+ ansStaples Canada needs a candidate with a university degree or equivalent in finance and 2-3 years of accounting experience. They must understand financial statements and be skilled in Excel. AS400 knowledge, retail POS experience and bilingual French and English are assets.
Excel, AS400, POS system, OMS
Bilingual Technical Support Team Lead
Richmond Hill, ONStaples Canada
4+ ans2+ gestionCandidates need 2-3 years of supervisory experience in a technical field and 4-5 years in a customer service environment. Proficiency in French is required, along with strong IT, help desk and communication skills.
Bilingualism, Technical support, Coaching, Performance management, Recruitment, Customer experience
Bilingual Senior Legal Counsel
Richmond Hill, ONStaples Canada
5+ ansCandidates need an LL.B or JD, a licence to practise law in a Canadian province, and 5-8 years of legal experience including articling. A strong corporate commercial background and the ability to turn complex issues into clear advice are required; French is an asset.
Bilingualism, Leadership, Process improvement, Negotiation, Research, Litigation
Director - Design & Construction
Richmond Hill, ONStaples Canada
7+ ansCandidates need 7 to 10 years of progressively responsible construction and engineering experience, preferably in retail, plus post-secondary education in a related field. Strong knowledge of building codes, AutoCAD, negotiation and remote team leadership is required.
AutoCAD, MS Office, Windows
Senior Email & Lifecycle Specialist (Contract)
Richmond Hill, ONStaples Canada
3+ ansCandidates need 3 to 10 years of experience in email, lifecycle, CRM or e-commerce marketing, with hands-on experience running campaigns and automated journeys. Experience with platforms such as Klaviyo and strong project management and attention to detail are required.
Klaviyo
Talent Acquisition Coordinator
Richmond Hill, ONStaples Canada
1+ ansCandidates need one to two years of recruitment or HR coordination experience and experience with applicant tracking systems, with Taleo a strong asset. A post-secondary education or HR certificate is expected, along with Office skills and the ability to handle many requisitions at once.
Taleo, PeopleSoft, Outlook, Word, Excel