Senior Manager, Customer Service Operations
Mississauga, ONgoeasy: is a Canadian company, headquartered in Mississauga, Ontario, that provides non-prime leasing and lending services through its easyhome,…
5+ ansgoeasy asks for 5 to 10 years of customer service or contact centre experience, ideally in financial services or lending, with proven people leadership. Candidates need experience improving workflows, partnering with technology teams, and handling escalations, plus strong communication skills and a post-secondary education preferred.
Customer service, Point of sale, Communication skills, Decision making, Design process, Google Analytics
Director, Operational Experience & Process Design
Mississauga, ONgoeasy: is a Canadian company, headquartered in Mississauga, Ontario, that provides non-prime leasing and lending services through its easyhome,…
7+ ansCandidates need 7 to 10 years in process management, operations or transformation, and experience leading teams. Lean or Six Sigma certification, strong analytics and an engineering or business degree are preferred, and lending or regulated-industry experience is an asset.
Design process, Point of sale, Documentation, Process engineering, Lean manufacturing, Process improvement