Workforce Management Analyst-Banking
Toronto, ON17,60–36,97 $/hContrat
BeachHead
3+ ansCandidates need at least three years of workforce management or analyst experience, ideally in a help desk or contact centre. They should have hands-on experience with Verint or a comparable platform, plus skills in reporting, telephony and analysis tools.
Verint, Tableau, ServiceNow, Workday, Power BI, Power Automate