Senior Associate, Response Centre (6 month contract)
Toronto, ONContrat
Ontario Medical Association
2+ ansCandidates need a high school or community college diploma in business administration or equivalent experience, plus 2-5 years of customer service experience. Strong written and verbal communication, problem-solving and Microsoft Office, Teams and CRM skills are required.
Salesforce, Microsoft Excel, Microsoft Teams, Contact centre telephony system, CRM system, Membership database