Senior Routing Engine Developer (CX Platform)
Vancouver, BCMiratech
8+ ansCandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.
Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes
Senior Routing Engine Developer (CX Platform)
Ottawa, ONMiratech
8+ ansCandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.
Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes
Senior Routing Engine Developer (CX Platform)
Montréal, QCMiratech
8+ ansCandidates need 8+ years of software engineering experience, with expert Java and Spring Boot skills and experience building distributed, low-latency systems. Contact center routing knowledge, such as ACD, skill-based and priority routing, is required.
Java, Spring Boot, PostgreSQL, Kafka, RabbitMQ, Kubernetes
Senior Google CCAIP Engineer
Toronto, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Ottawa, ONMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Calgary, ABMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Google CCAIP Engineer
Edmonton, ABMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Senior Genesys Cloud PS Consultant (Genesys AI experience)
Calgary, ABMiratech
7+ ansCandidates need 7+ years in enterprise technology or contact center consulting, hands-on Genesys Cloud CX experience and practical Genesys Cloud AI experience. They must be eligible for a Government of Canada security clearance.
Genesys Cloud CX, Genesys Cloud AI, Architect, Data Actions
Senior Genesys Cloud PS Consultant (Genesys AI experience)
Montréal, QCMiratech
7+ ansCandidates need 7+ years in enterprise technology or contact center consulting, hands-on Genesys Cloud CX experience and practical Genesys Cloud AI experience. They must be eligible for a Government of Canada security clearance.
Genesys Cloud CX, Genesys Cloud AI, Architect, Data Actions
Senior Genesys Cloud PS Consultant (Genesys AI experience)
OntarioMiratech
7+ ansCandidates need 7+ years in enterprise technology or contact center consulting, hands-on Genesys Cloud CX experience and practical Genesys Cloud AI experience. They must be eligible for a Government of Canada security clearance.
Genesys Cloud CX, Genesys Cloud AI, Architect, Data Actions
Senior Google CCAIP Engineer
Télétravail au CanadaMiratech
5+ ansCandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.
Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow
Development & Delivery Lead (CCaaS Platform)
Toronto, ONMiratech
7+ ans3+ gestionMiratech needs candidates with 7+ years in software development, including 3+ years in leadership, and proven hands-on Genesys Cloud CX delivery. They should understand contact centre operations, cloud architecture, multi-vendor delivery, Agile, Scrum or Waterfall, and security and privacy standards.
Genesys Cloud CX
Organizational Design Consultant
Toronto, ONMiratech
8+ ansCandidates need 8+ years in technology consulting, experience turning business needs into enterprise or AI solution recommendations, and experience with contact center platforms, with Genesys Cloud preferred. They also need strong stakeholder management with directors and executives and eligibility for a Government of Canada security clearance.
Genesys Cloud
Senior Genesys Cloud PS Consultant (Genesys AI experience)
Toronto, ONMiratech
7+ ansCandidates need 7+ years in enterprise technology or contact center consulting, hands-on Genesys Cloud CX experience and practical Genesys Cloud AI experience. They must be eligible for a Government of Canada security clearance.
Genesys Cloud CX, Genesys Cloud AI, Architect, Data Actions