Junior Systems Administrator
Montréal, QCArsenault
2+ ansCandidates need at least two years of technical or user support experience, ideally in production. They must know Mac, Windows and Linux, directory services, remote desktop tools and computer hardware, and have strong problem-solving and customer service skills.
Azure AD, Zoom, MS Teams, Google Chat, PCoIP, Teradici
Junior Support Analyst/ Programmer
Calgary, ABArsenault
Arsenault needs a recent graduate, ideally in Computer Science, with strong written and verbal communication, analytical skills and an interest in programming. Technical support or customer service experience and construction or IT background are preferred.
Guarantee customer satisfaction, Computer science, Coordinate communication within a team, Communication skills, Problem solving, Computer technology
Service Desk Analyst
Ottawa, ONArsenault
1+ ansCandidates need 1-3 years in an IT help desk or support role, knowledge of Microsoft operating systems and Office, and strong communication and problem-solving skills. ITIL or CompTIA A+ certification is an asset.
Active Directory, Microsoft Office Suite, Microsoft 365, CMDB, PowerShell, Python
IT Support Specialist
Toronto, ONArsenault
Candidates need strong customer service, troubleshooting and critical thinking skills, plus support experience with Microsoft technologies. A diploma in Information Technology or similar experience is an advantage, along with clear written and verbal communication.
Microsoft Office, SharePoint, JIRA