Emplois “Service Cloud Voice” au Canada – Page 25

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• 1 mois

  Senior SW Engineer - Voice AI

  Télétravail au Canada

  Télétravail

  

  hireVouch: Company Marketing Strategy

  4+ ansCandidates need 4+ years of back-end or full-stack software engineering experience, including building event-driven, highly concurrent systems and working with natural language processing. Strong English and a flexible, growth-minded approach to a fast-changing startup are also required.

  Elixir, Phoenix, Membrane, PostgreSQL, Azure, OpenAI

  1 mois

  Lead Engineer - AI Voice

  Télétravail au Canada

  Télétravail

  

  hireVouch: Company Marketing Strategy

  5+ ansCandidates need 5+ years of back-end or full-stack engineering, experience with voice agents, NLP or LLM features in production, and experience building highly concurrent, fault-tolerant services. A resilient, adaptable approach suited to a startup is expected.

  Python, Elixir, Phoenix, Membrane, PostgreSQL, Azure

  1 mois

  Full Stack Software Engineer II

  Toronto, ON

  Hybride

  

  hireVouch: Company Marketing Strategy

  3+ ansCandidates need 3+ years of professional full-stack development experience, with deep skills in React, Next.js, TypeScript, JavaScript and Node.js. Reliable API design, cloud platform experience (GCP preferred) and strong communication are also required.

  Next.js, TypeScript, Node.js, Tailwind CSS, Firestore, PostgreSQL

• 1 mois

  Infrastructure Engineer

  Télétravail au Canada

  TélétravailTemps plein

  

  Tailscale

  Tailscale needs candidates with experience in CI/CD, secrets management, infrastructure as code and observability, plus distributed systems and running cloud services, preferably AWS. Kubernetes in production and Go are strong pluses, along with networking knowledge and clear written communication.

  AWS, Kubernetes, Go

• 1 mois

  Sr. Platform Engineer

  Toronto, ON

  116k–156k $/anTélétravailTemps plein

  

  MedMe Health

  Candidates need real senior experience running production infrastructure at scale, including on-call work. Strong Terraform and hands-on AWS CDK experience, ideally in TypeScript, are required, along with a base in Eastern time.

  Terraform, AWS CDK, AWS, TypeScript

  1 mois

  Sr. Full Stack Software Engineer (Backend - AI products)

  Toronto, ON

  116k–156k $/anTélétravailTemps plein

  

  MedMe Health

  Candidates need strong backend engineering skills in TypeScript and Node, API design and data modelling, plus practical production experience with LLMs or agent frameworks. They must be comfortable operating production systems, owning projects end to end, and communicating clearly with customers.

  TypeScript, React, AWS, GCP, LangSmith, Claude Code

• 1 mois

  VP, Global Customer Support

  Toronto, ON

  Temps plein

  TS

  Themis Solutions (USA) Inc.

  12+ ans5+ gestionClio needs a seasoned support or CX executive with 12+ years in customer service or CX leadership, including 5+ years managing managers in B2B SaaS. Candidates need hands-on experience deploying AI support platforms at scale and running global teams with P&L ownership.

  Salesforce Service Cloud, Talkdesk, Maven AI, Decagon, Sierra, Intercom Fin

• 1 mois

  Manager, Continuity & Response

  Vancouver, BC +2

  Temps plein

  TS

  Themis Solutions Inc.

  Candidates need hands-on experience owning incident management or disaster recovery at a technology company, plus Incident Command training and experience with crisis management teams. Strong disaster recovery fundamentals, incident platform administration and AI fluency are also required.

  incident.io, PagerDuty, FireHydrant, Opsgenie

• 1 mois

  Customer Success Manager

  Télétravail au Canada

  TélétravailTemps plein

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  The ideal candidate will be a highly results driven, action oriented, customer focused and a self-motivated individual with the ability to handle numerous tasks simultaneously; In addition, this strong communicator…

  Perform self-assessment, Technical support, Troubleshooting, Sales, Documentation, Problem solving

• 1 mois

  Vice President, Concierge Security

  Waterloo, ON

  Temps plein

  

  Arctic Wolf Networks, Inc.

  12+ ans7+ gestionCandidates need 12+ years in cybersecurity or security operations and 7+ years leading customer-facing teams, with strong knowledge of SOC operations, incident response and tools such as SIEM, SOAR and EDR/XDR. Experience with cloud security, executive communication and AI-driven service models is required, and NIST, ISO 27001, SOC2 or CISSP/CISM/GIAC credentials are preferred.

  SIEM, SOAR, EDR, XDR

  1 mois

  Principal, S2 Workforce Strategy and Intelligence Lead

  Waterloo, ON

  Temps plein

  

  Arctic Wolf Networks, Inc.

  8+ ansCandidates need 8+ years in workforce analytics, capacity planning or time-in-motion analysis in a 24x7 operation, including direct ownership of this function. They need advanced SQL, BI tool skills, hands-on machine learning experience, and a track record of turning hard leadership questions into defensible data.

  SQL, Power BI, Tableau, Snowflake, Python, R

  1 mois

  Senior Manager, Artificial Intelligence

  Télétravail au Canada

  TélétravailTemps plein

  

  Arctic Wolf Networks, Inc.

  4+ ansCandidates need a bachelor's degree in a related field, four years of software or AI/ML experience including leading technical teams, and proven delivery of generative AI or ML systems to production. Experience with agentic frameworks, MLOps, cloud-native data services and cybersecurity concepts is required.

  AgentCore, LangChain, LangGraph, Spark, Flink, Kafka

  1 mois

  Senior Product Manager - Managed Security Services (Onboarding)

  Télétravail au Canada

  TélétravailTemps plein

  

  Arctic Wolf Networks, Inc.

  Arctic Wolf needs a product manager who understands customer onboarding, product integrations, and operational metrics. Candidates must work well with engineering and leadership and explain project status and trade-offs clearly.

  Jira, Aha!

• 1 mois

  Program Director, Bell AI Fabric

  Calgary, AB +1

  

  Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.

  15+ ansCandidates need 15+ years leading large capital programs, ideally hyperscale or mission-critical data centres, with proven multi-project delivery. An engineering or construction management degree and PMP, PgMP or P.Eng. are strongly preferred, and national travel is expected.

  Cybersecurity, Procurement, Risk management, Leadership, Forecasting, Prioritization

  1 mois

  Director, Engineering and Procurement, AI Fabric

  Calgary, AB

  

  Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.

  12+ ans5+ gestionBell Canada needs a candidate with 12+ years of leadership in engineering, procurement or large capital projects, including 5+ years managing people. Candidates need strong knowledge of electrical, cooling and liquid cooling systems for mission-critical facilities, a technical degree (P.Eng. strongly preferred), and proven strategic sourcing and commercial negotiation skills.

  Procurement, Cybersecurity, Leadership, Vendor management, Supply chain management, Quality assurance

  1 mois

  Senior Manager, AI Data Centre Operations, BC

  Kamloops, BC

  Temps plein

  

  Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.

  5+ ansCandidates need a bachelor's degree or equivalent experience, 5 to 10 years in data centre or mission-critical facilities, and proven leadership of 24/7 teams. Bell Canada also expects knowledge of electrical, UPS, cooling, fire suppression and security systems, plus standards such as Uptime Tier, ASHRAE and PUE.

  DCIM

  1 mois

  Facility Manager, Building Operations, BC

  Kamloops, BC

  

  Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.

  3+ ansBell Canada needs candidates with 3-5 years in critical facility or major industrial maintenance operations management, and an electrical or mechanical engineering or technologist background. Strong troubleshooting, Microsoft Office, communication and leadership skills are required, with an electrical or mechanical building licence as an asset.

  Microsoft Office

• 1 mois

  Client Technology - Engineering - Architecture

  Toronto, ON

  

  EY

  15+ ansCandidates need 15+ years of IT experience, including 5+ years as a solution or technical architect on cloud platforms. Expert skills in scalable cloud services, multiple programming languages, and databases are required, with Azure preferred.

  Microsoft Azure

  1 mois

  Microsoft Alliance Presales Lead - Cloud and AI Platforms

  Toronto, ON

  

  EY

  8+ ansCandidates need 8+ years of presales, solution architecture or enterprise technology sales experience, with strong Microsoft Azure and AI platform knowledge. They must communicate clearly with C-level stakeholders and lead global cross-functional teams.

  Microsoft Azure, Microsoft Copilot, Microsoft Security, Microsoft Business Applications

  1 mois

  Experienced Manager or Senior Manager - Procurement Transformation

  Toronto, ON

  

  EY

  8+ ansCandidates need at least 8 years of consulting or industry experience with government or large organizations, and hands-on expertise in category management, strategic sourcing, contract management, supplier relationship management or Procure-to-Pay. A postgraduate degree in business or supply chain management is preferred.

  Cloud-based procurement technologies

  1 mois

  Application Architect - Technology Strategy and Transformation

  Toronto, ON

  

  EY

  5+ ansCandidates need 5+ years of technology architecture experience in financial services, including leading large cross-functional delivery teams. Strong cloud, AI and data knowledge, hands-on architecture depth with developers, and excellent communication skills are required.

  AWS, AWS Lambda, Node.js

  1 mois

  Incentives and Capital Investments - Ottawa - Manager - IT

  Ottawa, ON

  

  EY

  5+ ansCandidates need 5 or more years of relevant experience and a Bachelor's or Master's degree in computer science, engineering or a related field. Strong knowledge of telecommunications, software, cybersecurity, cloud and AI is needed, along with project management and communication skills. Prior SRED experience is strongly preferred and an MBA is an asset.

  Research, Software development, Lead a team, Cybersecurity, Computer science, Cloud computing

  1 mois

  Senior Consultant - Python Developer (Data Solutions & Analytics)

  Montréal, QC +1

  

  EY

  3+ ansCandidates need a bachelor's degree in a technical field and 3+ years of Python development experience, with strong skills in Python, Pandas, SQL and data transformation. Lending or banking domain knowledge and cloud data experience are strong assets.

  Python, Pandas, SQL, NumPy, Polars, PySpark

  1 mois

  AI and Data - Data Architect - Healthcare

  Toronto, ON

  

  EY

  10+ ansCandidates need 10+ years designing large-scale data platforms, a computer science or engineering degree, and experience with streaming data, HL7 FHIR and healthcare information systems. Hands-on cloud data experience, preferably on Azure, and knowledge of PHIPA and regulated data governance are also needed.

  Kafka, Flink, PySpark, Pub/Sub, Dataflow, BigQuery

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