Technical Support Coordinator
Toronto, ONInterac Corp.: Interac se fait le champion d’une culture organisationnelle et d’une citoyenneté d’entreprise fondées sur les principes de responsabilité, de…
2+ ansCandidates need a post-secondary diploma or equivalent experience in computer science, computer engineering or information security, plus 2-3 years in 24x7 technology operations. They need event management and network monitoring skills, familiarity with ServiceNow, Jira, Splunk, PagerDuty and Dynatrace, and a Government of Canada Secret clearance or eligibility to obtain one.
ServiceNow, Jira, Splunk, PagerDuty, Dynatrace, Outlook
IT Change Management, Lead
Toronto, ONInterac Corp.: Interac se fait le champion d’une culture organisationnelle et d’une citoyenneté d’entreprise fondées sur les principes de responsabilité, de…
5+ ansCandidates need at least 5 years of administering change management in a mature ITSM practice, with ITIL knowledge. Candidates must be eligible to work full-time for Interac Corp. in Canada.
Change management, IT service management, ITIL, Decision making, Scheduling, Risk management
Problem Management, Lead
Toronto, ONInterac Corp.: Interac se fait le champion d’une culture organisationnelle et d’une citoyenneté d’entreprise fondées sur les principes de responsabilité, de…
4+ ansCandidates need 4 to 5 years of Problem Management experience, preferably in financial services, plus experience in a regulated industry. Interac Corp. also expects ITIL knowledge, change leadership skills, and the ability to work with internal and external stakeholders.
ITIL, Root cause analysis, Leadership, Design process, Reporting, IT service management