Contact Center Solution Architect – Salesforce Service Cloud Voice | Amazon Connect | MuleSoft | IVR | CTI
Toronto, ONAstra North Infoteck Inc.
Candidates need hands-on experience with Salesforce Service Cloud Voice and Amazon Connect, strong knowledge of IVR, telephony and CTI architecture, and MuleSoft API-led integration. Knowledge of conversational AI, integration security and governance is also required.
Salesforce Service Cloud Voice, Amazon Connect, MuleSoft, Amazon Lex, AWS Lambda, Contact Lens
Senior Autodesk Vault Administrator – AutoCAD Electrical, Autodesk Inventor, CAD/PDM Support
Vancouver, BCAstra North Infoteck Inc.
7+ ansCandidates need 7-10 years of IT or engineering application support experience with hands-on Autodesk Vault, AutoCAD Electrical and Inventor skills. Experience with CAD/PDM, scripting, Windows administration and ticketing tools is also required.
Autodesk Vault, AutoCAD Electrical, Autodesk Inventor, PowerShell, ServiceNow, Jira
IBM FileNet Developer – IBM Content Navigator, Java/J2EE & Unix
Vancouver, BCAstra North Infoteck Inc.
4+ ansCandidates need 4-6 years of IT experience with hands-on IBM FileNet work, plus Java/J2EE, Unix/Linux and Content Navigator knowledge. Strong communication skills and the ability to work with onsite and offshore teams are also required.
IBM FileNet P8, IBM Content Navigator, ServiceNow, Jira, BMC Remedy, WebSphere
Linux Systems Administrator – Patch Management
Calgary, ABAstra North Infoteck Inc.
Candidates need strong hands-on enterprise Linux administration experience, especially Red Hat Enterprise Linux, plus practical patching skills with YUM, DNF, RPM or APT. Shell scripting and clear technical communication are also required.
Red Hat Enterprise Linux, YUM, DNF, RPM, APT, Qualys