Site Reliability Engineer, Infrastructure Platforms — AMER (Intermediate to Senior Staff)
Télétravail au CanadaGitLab: GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle.
Candidates need hands-on experience with at least one major cloud provider (GCP or AWS), Kubernetes and infrastructure as code. They must have built new infrastructure tooling, can read and debug code (mostly Go, some Ruby), and are comfortable with on-call and incident response.
Kubernetes, Terraform, Go, Ruby, GCP, AWS
Senior Assigned Support Engineer (AMER)
Télétravail au CanadaGitLab: GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle.
Candidates need strong Linux systems administration skills, hands-on experience with GitLab and CI/CD, and advanced troubleshooting ability for complex multi-layered problems. Scripting in Ruby or Bash, clear technical communication and experience managing customer support cases end to end are also required.
Zendesk, strace, Linux, GitLab, Ruby, Bash
Manager, Support Engineering (AMER)
Télétravail au CanadaGitLab: GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle.
Candidates need experience leading technical, customer-facing teams and building efficient processes. They also need troubleshooting skills, an understanding of Linux system administration, and familiarity with web application frameworks such as Ruby on Rails, Django, or Laravel.
Linux, Ruby on Rails, Python, Django, PHP, Laravel