Universal Fraud Agent, Remote - Bilingual
Montréal, QCCanadian Imperial Bank of Commerce (Canada): C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des…
Candidates need fluency in French and English, strong analytical and critical thinking skills, and ideally experience with COINS/ECIF, PRM, TSYS or CRS. They must meet the Agent@Home requirements, including a secure workspace and a wired internet connection.
COINS/ECIF, PRM, TSYS, CRS
Contact Centre Representative (Telephone Banking Inbound, Remote) 12-month Contract
Halifax, NSCanadian Imperial Bank of Commerce (Canada): C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des…
Candidates need client service and telephone experience, knowledge of banking and financial products, and comfort with CIBC-style systems. They must work from a private home office with a wired internet connection of at least 15 Mbps download and 10 Mbps upload, live within two hours of the Halifax location, and be legally eligible to work in Canada.
CIBC systems
Simplii Financial Personal Banking Representative - (12 Months contract)
CanadaCanadian Imperial Bank of Commerce (Canada): C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des…
Candidates need a passion for client service, strong listening and problem-solving skills, and a drive to learn Simplii Financial's product suite. Remote candidates must meet the Agent@Home requirements, including a wired internet connection and a closed-door workspace.
Work independently, Problem solving, Use questioning techniques, Product knowledge, Communication skills, Customer experience