Lead, Customer Service Representative - Montreal (YUL)
Dorval, QCPorter Airlines Inc.
2+ ansPorter Airlines needs candidates with at least 2 years of airport operations experience, bilingual English and French, and a supervisory or coordinator background preferred. Strong problem-solving, time management and communication skills are required, plus the ability to safely push wheelchair passengers.
Navitaire, Go Now, SmartSuite
Senior Financial Analyst, Financial Reporting
Toronto, ONPorter Airlines Inc.
3+ ansPorter Airlines asks for a Bachelor's degree in finance or business with a near-complete CPA, at least three years of financial reporting experience, and knowledge of GAAP and IFRS, including IFRS 16 and IAS 16. Candidates also need advanced Excel skills and strong organizational and communication abilities.
Excel, ERP system, AMOS
CX Intelligence Analyst
Toronto, ONPorter Airlines Inc.
1+ ansPorter Airlines needs candidates with a bachelor's degree, 1 to 3 years of analytics experience, and working knowledge of SQL and Google Analytics. Candidates also need dashboard or BI reporting skills and the ability to turn data into clear recommendations.
Google Analytics, Mixpanel, Qualtrics, Medallia, SQL, Tableau
Intermediate Specialist, Service Management
Toronto, ONPorter Airlines Inc.
3+ ansCandidates need solid experience with ITIL-based IT service management and the main ITSM processes, plus analytical skills to read service data and KPIs. Experience with Splunk, Dynatrace and ITSM tools is important, and the role requires comfort with after-hours on-call support and cross-functional collaboration.
Splunk, Dynatrace, ITSM tools, CMDB
Senior Analyst, Financial Reporting
Toronto, ONPorter Airlines Inc.
4+ ansCandidates need a finance or business bachelor's degree, a CPA designation, 4-5 years of financial reporting experience, and deep IFRS knowledge including consolidations. Advanced Excel skills and strong communication are required.
Microsoft Excel, ERP systems