CCaaS Engineer
Toronto, ONAccenture Inc Company
3+ ansCandidates need 3+ years of hands-on engineering with Amazon Connect or Google CCAI, plus programming in Python, Node.js or Java. They also need cloud experience on AWS or Google Cloud, IaC and CI/CD skills, and fluent English.
Amazon Connect, Google CCAI, Dialogflow CX, Terraform, CloudFormation, AWS Lambda
CCaaS Tech Consultant - Amazon Connect
Toronto, ON +1Accenture Inc Company
2+ ansCandidates need 2-4 years of experience with contact center technologies or cloud platforms, including hands-on Amazon Connect work. A university degree, working knowledge of AWS, APIs, and integrations, and fluent English are required.
Amazon Connect, AWS, APIs
CCaaS Tech Lead - Amazon Connect
Toronto, ON +3Accenture Inc Company
7+ ansCandidates need 7+ years in technical delivery or solution architecture, proven CCaaS transformation experience and deep Amazon Connect knowledge. They also need cloud, API and integration skills, agentic AI exposure, agile leadership and a university degree.
Amazon Connect, AWS
Amazon Connect Functional Lead
Toronto, ONAccenture Inc Company
3+ ansCandidates need at least 3 years of hands-on Amazon Connect functional experience, including routing, contact flows and Contact Lens, plus 3 years with AWS services such as Lambda, DynamoDB, S3, CloudWatch and Lex. A bachelor's degree in computer science or a related field is required.
Amazon Connect, Contact Lens, AWS Lambda, DynamoDB, Amazon S3, CloudWatch