Global Director, Mid-Market Onboarding
CanadaCanada Job Posts
7+ ansCandidates need 7+ years in hospitality or hospitality technology, including hands-on onboarding or implementation work and team leadership. They must have people-leadership experience in distributed teams, a strong project management background, deep knowledge of hotel operations, and comfort with data and KPIs.
Onboarding, Client relationship management, Project management, Customer service, Process improvement, Sales
Customer Recovery Team - Manager
CanadaCanada Job Posts
5+ ans2+ gestionCandidates need 5+ years in customer success, retention or post-sales operations in B2B SaaS, and at least 2 years of people management or lead experience. Significant hotel or resort operations experience, strong de-escalation skills, and comfort with AI tools, Salesforce and CRM hygiene are also needed.
Salesforce, Zendesk