Contact Center Operations Supervisor
Sydney, NSMCI Careers
2+ ans2+ gestionCandidates need at least two years of supervisory experience in a BPO or contact center, strong leadership and communication skills, and knowledge of contact center KPIs and tools. Proficiency in Microsoft Office and CRM or contact center platforms is required, along with flexibility to work weekends and holidays.
Microsoft Office, CRM platforms, Contact center platforms
Contact Center Trainer
Sydney, NSMCI Careers
2+ ansCandidates need at least 2 years of experience as a trainer in a BPO or high-volume contact center, strong communication and facilitation skills, and fluency in English and Spanish. A bachelor's degree in education or communications is preferred, and train-the-trainer or instructional design certifications are a plus.
LMS, CRM, Dialers, Microsoft Office
Talent Acquisition Specialist
Sydney, NSMCI Careers
Candidates need strong attention to detail, excellent verbal and written communication, and advanced Microsoft Office skills. Call centre and prior HR or recruitment experience are preferred but not necessary, and the employer will train the right fit.
Microsoft Office Suite, HR systems
Sales Supervisor I
Sydney, NSMCI Careers
3+ ans1+ gestionMCI Careers needs candidates with call centre or supervisory experience, strong leadership and communication skills, and proficiency in Microsoft Office and KPI/SLA management. An associate's degree or equivalent experience is expected.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, call center tools
AI Content Reviewer
CanadaMCI Careers
2+ ansCandidates need at least 2 years in content review, quality assurance, moderation or compliance, a degree or diploma in a related field, strong written communication, and attention to detail. Proficiency in Microsoft Office or Google Workspace is also required.
Microsoft Office, Google Workspace
AI Trainer
CanadaMCI Careers
2+ ansCandidates need a bachelor's degree in a related field and at least 2 years of experience in AI training, content evaluation, data annotation, QA or research. Strong attention to detail, written communication and Microsoft Office or Google Workspace skills are required.
Microsoft Office, Google Workspace, LLMs, annotation platforms, AI evaluation platforms
AI Data Annotator
CanadaMCI Careers
Candidates need a diploma or degree in IT, data science, linguistics, business or a related field, plus data entry, annotation or quality assurance experience. Strong attention to detail, written communication, Microsoft Office or Google Workspace skills and a basic understanding of AI and machine learning are expected.
Microsoft Office, Google Workspace
Senior Business Development Specialist
CanadaMCI Careers
5+ ansCandidates need a bachelor's degree or equivalent experience, five years of sales and leadership experience in IT, BPO, consulting or software, and a record of selling managed services or technology products. Strong written and verbal communication, Microsoft Office skills and the ability to work independently are also required.
Microsoft Office Suite, Hoovers, Mintel, Telephone headset
Call Centre Sales Manager
Sydney, NSMCI Careers
Candidates need a call centre operations management background and strong leadership skills. Customer service, technical support or back-office experience is preferred, along with Microsoft Office and fast, accurate typing.
Microsoft Office, Excel, PowerPoint, Outlook, Word, Windows PC applications
Collection Representative Job Openings (Full-Time)
Sydney, NSMCI Careers
Candidates need at least a high school diploma, typing at 20+ words per minute, and basic Microsoft Office and Windows skills. Prior contact centre or customer service experience is required, along with strong communication and negotiation skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Tech Support Representative Job Openings (Full-Time)
Sydney, NSMCI Careers
Candidates need a high school diploma, strong written and oral communication, and typing speed of 20+ words per minute. Basic Microsoft Office and Windows skills and reliable attendance are also required, and prior contact center experience is a plus.
Microsoft Office, Excel, PowerPoint, Word, Outlook, Windows
Phone Sales Representative Job Openings (Full-Time)
Sydney, NSMCI Careers
Candidates need a high school diploma or equivalent, to be at least 18, and strong written, oral and organizational skills. Typing at 20+ words per minute and basic Microsoft Office and Windows skills are required, along with a customer-focused, persuasive and reliable attitude.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Windows
Customer Care Representative Job Opening (Full-Time)
Sydney, NSMCI Careers
Candidates need a high school diploma, strong written and spoken communication, swift accurate typing, and basic Microsoft Office and Windows skills. A customer-focused, patient, reliable attitude and a track record of working well with customers are also needed.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Windows
Call Center Representative Job Openings (Full-Time)
Sydney, NSMCI Careers
Candidates need a high school diploma or equivalent, typing speed of 20+ words per minute, and basic Microsoft Office and Windows skills. Strong communication, patience, reliability and a customer-first attitude are essential.
Microsoft Office Suite, Excel, PowerPoint, Word, Outlook, Windows
Inbound Technical Support Openings (Immediately Hiring)
Sydney, NSMCI Careers
Candidates need a high school diploma or equivalent, 18 years or older, and strong written and oral communication. They must type 20+ words per minute, know basic Microsoft Office and Windows, and be reliable with good attendance.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Windows