Technical Customer Support Representative
Richmond Hill, ONRandstad Canada
2+ ansCandidates need 2 to 3 years of technical support, customer care or sales support experience, with expert English, both spoken and written. Experience with B2B clients, ticketing systems such as Zendesk, Jira or ServiceNow, and CRM tools such as Salesforce is preferred.
Zendesk, Jira, ServiceNow, Salesforce
Senior Middleware Specialist
Toronto, ONRandstad Canada
7+ ansCandidates need seven or more years of progressive middleware experience and hands-on work with IBM ACE, WebSphere, MuleSoft or Azure Integration Services. They also need API gateway experience such as IBM API Connect or Azure APIM, and deep knowledge of REST, SOAP, synchronous and asynchronous integration patterns.
IBM App Connect Enterprise, IBM WebSphere, MuleSoft, Azure Integration Services, IBM API Connect, Azure API Management
Senior Scrum Master – AI Contact Center
OntarioRandstad Canada
7+ ansCandidates need 7+ years of Scrum Master or Agile Delivery Lead experience in enterprise technology. They need strong governance, risk management, Jira and Confluence skills, and enough technical literacy to work with architects and engineers.
Jira, Confluence
Senior Systems Testing/QA Specialist
Toronto, ONRandstad Canada
10+ ansCandidates need 10+ years of enterprise testing experience in Agile and DevOps, proven API testing with Postman, SoapUI or RestAssured, and automation experience with Selenium, Appium or Playwright. They also need SQL skills and strong communication for defect triage.
Selenium, Appium, Playwright, Postman, SoapUI, RestAssured