Staff Customer Support Advocate (North America - Remote)
Télétravail au CanadaHospitable
7+ ansCandidates need 7+ years in customer-facing roles, ideally SaaS, with advanced troubleshooting skills and a record of mentoring and strategic initiatives. Airbnb hosting or short-term rental experience is a strong plus.
Zoom
Sales Development Representative (USA - Remote)
Télétravail au CanadaHospitable
2+ ansCandidates need a bachelor's degree or equivalent experience and 2+ years of sales, business development or customer-facing experience. They must be confident on the phone and in writing, comfortable with high daily outreach volume, and familiar with HubSpot or similar CRMs and prospecting tools.
HubSpot, Clay, Instantly, Aimfox, Heyreach, Claude
Customer Support Advocate (North America - Remote)
Télétravail au CanadaHospitable
3+ ansCandidates need at least 3 years of hands-on technical support experience with a B2B or B2C SaaS product. Attention to detail, quick learning and comfort with frequent product changes are expected, and experience with Airbnb hosting or short-term rentals is a strong plus.
Slack
Customer Advocate Lead, SaaS Technical Support (North America - Remote)
Télétravail au CanadaHospitable
Candidates need SaaS customer support experience, ideally as a team lead, with a record of improving chat queue metrics. Strong technical aptitude, coaching skills, and clear written and verbal communication are required. Experience in short-term rental or property management is a plus, and applicants must be in a US time zone.
Chat support system