AML & KYC Associate - Contact Center
Mississauga, ONBeachHead
5+ ansCandidates need 5 to 7 years in banking or financial services operations, call center experience, and hands-on KYC and AML compliance work. Strong Microsoft Office skills and attention to detail are required.
Microsoft Excel, Microsoft Word, Microsoft Outlook, WSS
Application Architect/Contact Center/Amazon Connect
Toronto, ONBeachHead
2+ ansCandidates need 2+ years as an IT architect or 4+ years as a lead developer, plus experience defining solutions from requirements. Strong written and verbal communication, presentation skills for groups of 50+, and comfort with MS Office and Jira/Confluence are also required.
Amazon Connect, Jira, Confluence
UX Content Designer-Banking
Toronto, ONBeachHead
Candidates need strong plain-language writing, editing and proofreading skills, and experience creating WCAG-compliant content. Proven experience obtaining regulatory approvals and working with diverse teams is required. Financial services experience is a plus.
Research, Regulatory compliance, Presentation skills, Communication skills, Editing, Decision making
Manager, Data Products & Analytics Modernization
Toronto, ONBeachHead
Candidates need proven experience managing data products, data governance and analytics teams, plus hands-on Python, SQL and Power BI skills. Strong stakeholder management and KPI measurement experience, ideally in call center or back-office settings, is required.
Python, SQL, Power BI, Microsoft Fabric
Contract Manager-Paralegal
Toronto, ONBeachHead
5+ ansCandidates need about 5 years of hands-on experience reviewing technology contracts, along with contract management or paralegal experience in a technology setting. Strong communication, stakeholder management and attention to detail are required.
Archer