Emplois “Genesys Engage” au Canada – Page 5

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• 26j

  .Net Developer

  Québec, QC

  HybrideContrat

  

  High Tech Genesis

  7+ ans7 ans et plus d'expérience en TI; 7 ans et plus d'expérience avec .NET; Expérience dans le secteur public ou de grandes organisations

  Microsoft .NET, Microsoft Word

  26j

  Functional Analyst

  Québec, QC

  HybrideContrat

  

  High Tech Genesis

  7+ ans7 ans et plus d'expérience en TI; Expérience dans un environnement .NET; Expérience avec des outils de test d'API comme Postman, JMeter

  Postman, JMeter, .NET

  26j

  .NET Technical Architect

  Québec, QC +1

  HybrideContrat

  

  High Tech Genesis

  7+ ans7 ans et plus d'expérience en technologies de l'information; 5 ans d'expérience en architecture .NET; Expérience infonuagique (Azure et/ou AWS) avec Docker et Kubernetes

  .NET, Azure, AWS, Docker, Kubernetes, Terraform

  26j

  Resource Manager

  Ottawa, ON

  HybrideTemps plein

  

  High Tech Genesis

  3+ ansCandidates need 3 to 5 years of technical recruiting experience, ideally in IT, software or engineering, with French and English communication skills. Experience with ATS systems, sourcing tools such as LinkedIn Recruiter, and competency-based interviewing is required.

  Applicant Tracking System (ATS), LinkedIn Recruiter

• 27j

  Forward Deployed Engineer, AI & Agentforce

  Alberta

  Télétravail

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  4+ ansCandidates need several years of client-facing technical or consulting work and hands-on experience building Agentforce, Service Cloud or other agentic AI systems. They also need Salesforce certifications, skill in rapid prototyping and troubleshooting, and the ability to explain technical trade-offs to business leaders.

  Salesforce Flow, Apex, Agentforce, Service Cloud, Claude

• 27j

  Genesis Concierge

  Toronto, ON

  45k–55k $/anTemps plein

  DA

  Downtown AutoGroup

  Candidates need a high school diploma or equivalent, strong written and verbal communication, and good phone etiquette for high call volumes. They also need CRM and Microsoft Office skills, strong organization, and flexibility to work days, evenings and Saturdays.

  CRM system, Microsoft Office, Excel

• 27j

  Application – Genesys Careers North America

  New Brunswick +4

  Temps plein

  US

  United States - Genesys Cloud Services, Inc.

  Candidates should share their skills, experience and interests so Genesys can match them to future openings.

  Genesys Cloud

  29j

  Principal AI Solutions Architect, Customer Success

  Ontario

  TélétravailTemps plein

  US

  United States - Genesys Cloud Services, Inc.

  10+ ansCandidates need over 10 years of commercial CCaaS, routing and bot experience and over 6 years building bots on Google Dialogflow or Amazon Lex, including webhook development. They must work US hours, understand generative and agentic AI, and communicate clearly with clients in English.

  Google Dialogflow, Amazon Lex, Genesys Cloud, IVR platform, Logs and reporting tools

• 27j

  Reception Associate - The BMW Store

  Vancouver, BC

  20 $/hSur placeTemps plein

  OA

  OpenRoad Auto Group: Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New…

  Candidates need high school completion or equivalent experience, plus strong customer service and phone communication skills. Working knowledge of MS Word and Excel, organization and the ability to multitask in a busy setting are also required.

  MS Word, Excel, CRM

• 27j

  Application Specialist

  Don Mills, ON +3

  Temps plein

  

  Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.

  3+ ansBell Canada needs at least 3 years in a contact centre technical or product management role and 3 years of hands-on experience with Genesys platforms. Candidates also need programming and scripting skills, a solid grasp of networks and VoIP, and French adequate for Quebec positions.

  Genesys Cloud, Genesys Engage, Genesys PureConnect, Genesys WFM, NICE CX, Verint

• 27j

  Program Lead - Men's Recovery

  Chilliwack, BC

  28,84 $/hSur placeTemps plein

  

  Ruth & Naomi's Mission

  Candidates need a compassionate, trauma-informed approach with clear boundaries, strong group facilitation and documentation skills, and a Level 1 First Aid/CPR certificate or willingness to get one. A Class 5 driver's licence and a personal Christian faith are required.

  StepsForwardDB

• 28j

  Enterprise Infrastructure Architect

  Toronto, ON

  Temps plein

  

  Genesis Consulting Partners, LLC

  7+ ansGenesis Consulting Partners needs candidates with 7 years of infrastructure design experience, hands-on Azure cloud and O365 experience, working knowledge of network design, and a strong understanding of ITIL. A bachelor's degree in computer science or a related field is required.

  Active Directory, Office365, SharePoint, Azure, API Manager, App Logic

• 28j

  Director, Delivery CX AI

  Toronto, ON +5

  150k–190k $/anTélétravailTemps plein

  

  TELUS Digital

  10+ ans4+ gestionCandidates need 10+ years in technology and 4+ years in senior leadership in consulting or agency settings. They need hands-on experience with contact center platforms, working knowledge of AI in customer experience, and a record of managing large client accounts and recovering troubled programs.

  Genesys, Amazon Connect, Zendesk, Google, Five9, ElevenLabs

• 28j

  Application Specialist

  Toronto, ON

  B

  Bell

  3+ ansCandidates need at least 3 years in a contact centre technical or product management role and 3 years of hands-on Genesys platform experience. Programming skills in Java, JavaScript or SQL, and knowledge of networking, VoIP and system administration are also needed.

  Genesys Cloud, Genesys PureConnect, Genesys WFM, Nice CX, Verint, Avaya

• 28j

  Manager, Quality & Process Improvement

  Toronto, ON

  Temps plein

  ZM

  Zone Maintenance

  6+ ansCandidates need 6+ years of operational excellence experience, ideally in auto finance or a large contact center, and a bachelor's degree in business, engineering or a related field. Strong quality assurance, coaching, SQL, Excel and stakeholder communication skills are required.

  Microsoft Excel, Microsoft Word, SQL, CRM, Callbot, Customer portal

  28j

  Manager, Quality & Process Improvement

  Toronto, ON

  Temps plein

  ZM

  Zone Maintenance

  6+ ansCandidates need 6+ years of operational excellence experience, ideally in auto finance or a large contact center, and a bachelor's degree in business, engineering or a related field. Strong quality assurance, coaching, SQL, Excel and stakeholder communication skills are required.

  Microsoft Excel, Microsoft Word, SQL, CRM, Callbot, Customer portal

• 28j

  Program Officer

  Vancouver, BC

  Temps plein

  

  The Sitka Foundation

  5+ ansCandidates need 5 to 7 years of grants or program management experience, preferably in philanthropy. They need evaluation experience, strong relationship and communication skills, and knowledge of the B.C. environmental funding landscape. A biodiversity-related degree is an asset.

  Fluxx, Google Suite, Microsoft Office

• 28j

  Senior Programmable Voice Engineer (CX Platform)

  Toronto, ON

  TélétravailTemps plein

  M

  Miratech

  8+ ansCandidates need 8+ years of software engineering experience, deep hands-on work with FreeSWITCH or Kamailio, and expert Java and Spring Boot skills. Strong knowledge of SIP, RTP and WebRTC, plus clear communication skills, is also required.

  FreeSWITCH, Kamailio, Java, Spring Boot, PostgreSQL, Kafka

  29j

  Organisational Design Consultant

  Ottawa, ON

  TélétravailTemps plein

  M

  Miratech

  8+ ansMiratech needs 8+ years in organisational design, operating model or workforce planning consulting. Candidates must have delivered RACI matrices and transition plans that a client implemented, and be able to obtain a Government of Canada security clearance.

  Reporting, Change management, Communication skills, Stakeholder management, Bilingualism

• 29j

  4th Year Apprentice Technician- Genesis Maple

  Vaughan, ON

  25 $/h

  

  Zanchin Automotive Group

  4+ ansCandidates need 4+ years of experience as a lube or tire apprentice technician and a post-secondary diploma or equivalent experience. They must hold a driver's licence with a clean driver's abstract and be able to drive manual and automatic vehicles.

  Automotive service equipment

• 29j

  Senior R&D/Application Specialist – Dairy & Beverage

  Oakville, ON

  

  Quadra Group

  8+ ansCandidates need a Bachelor's degree in Food Science, Dairy Science or a related field, and 8+ years of dairy or beverage product development. They also need strong formulation skills, food microbiology knowledge, HACCP and GFSI familiarity, and proficiency in Microsoft Office and Genesis Foods software.

  Genesis Foods, Microsoft Office, pilot plant equipment

  29j

  Senior R&D/Application Specialist – Dairy & Beverage

  Oakville, ON

  

  Quadra Group

  8+ ansCandidates need a Bachelor's degree in Food Science, Dairy Science or a related field, and 8+ years of dairy or beverage product development. They also need strong formulation skills, food microbiology knowledge, HACCP and GFSI familiarity, and proficiency in Microsoft Office and Genesis Foods software.

  Genesis Foods, Microsoft Office, pilot plant equipment

• 1 mois

  RQ11251 - Sr. IT Artificial Intelligence (AI) Architect/Designer

  Toronto, ON

  84,28–126,50 $/hTemps plein

  SC

  Source Code

  10+ ansSource Code requires 10+ years in enterprise architecture and software delivery, and 4+ years designing enterprise AI and machine learning and conversational AI solutions. Candidates also need contact centre integration experience with platforms such as Amazon Connect or Genesys Cloud, and experience modernizing IVR and self-service systems.

  Amazon Connect, Genesys Cloud, NICE CXone, Cisco Contact Center, Amazon Lex, Amazon Bedrock

• 1 mois

  Customer Support Specialist / Spécialiste du support client

  Montréal, QC

  CI

  CallTower Inc

  Baccalauréat ou certificat en informatique ou domaine connexe; Connaissance de Windows, Exchange, Active Directory et SQL; Connaissance des plateformes Genesys PureConnect et PureCloud

  Genesys PureConnect, Genesys PureCloud, Microsoft Windows, MS Exchange, Active Directory, Microsoft SQL

17 entreprises