Emplois “ITSM tools” au Canada – Page 5

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• 15j

  BigID Functional Lead (Phase 5) – B2 Role

  Calgary, AB

  Contrat

  

  Querentia Inc.

  3+ ansCandidates need 3-5 years of data privacy experience operationalizing PIPEDA, CCPA/CPRA or similar laws. Querentia Inc. expects prior ownership of an enterprise privacy platform such as BigID, OneTrust or Securiti, and strong senior stakeholder skills.

  BigID, OneTrust, Securiti, Active Directory, ITSM ticketing tools

  15j

  BigID Functional Lead (Phase 5)

  Calgary, AB

  Contrat

  

  Querentia Inc.

  8+ ansCandidates need 8+ years of data privacy experience and hands-on work with privacy laws such as PIPEDA and CCPA/CPRA. They must have led privacy platform implementations, ideally BigID, OneTrust or Securiti, and be able to communicate with executive stakeholders.

  BigID, OneTrust, Securiti, Active Directory

• 16j

  Help Desk Analyst

  Timmins, ON

  Temps plein

  AE

  Agnico Eagle

  Candidates need a college diploma or degree in a computing field, or equivalent experience, plus beginner to intermediate knowledge of Windows, Active Directory, Office 365 and SCCM. Strong Microsoft Office skills and friendly customer service are required.

  Microsoft Office, Outlook, Excel, Word, PowerPoint, SCCM

  16j

  Help Desk Analyst

  Timmins, ON

  Temps plein

  AE

  Agnico Eagle

  Candidates need a college diploma or bachelor's degree in computer science or a related field, or equivalent work experience, with beginner to intermediate knowledge of Windows 10/11, Windows Server, Office 365, SCCM, Active Directory and laptop/desktop hardware. Excellent Microsoft Office skills, especially Outlook, Excel, Word and PowerPoint, are required, and ServiceNow or other ITSM experience and mining industry experience are assets.

  Windows 10/11, Windows Server, MS O365, MS SCCM, Active Directory, Outlook

• 16j

  Gestionnaire mondial du centre de services/Manager Service Desk

  Montréal, QC

  

  SITA Switzerland Sarl

  Candidates need proven experience leading large, multi-location, multi-shift service desk operations, strong ITSM and ITIL knowledge, and hands-on experience with ServiceNow, incident and major incident management. Experience with CMDB maturity, AI-driven automation and service data analysis is also required.

  ServiceNow, CMDB

• 18j

  Staff Site Reliability Operations

  Toronto, ON

  Temps plein

  NC

  NVIDIA Canada Dev. Inc.

  8+ ansNVIDIA Canada Dev. Inc. needs 8+ years of enterprise support or infrastructure experience, including 5+ years in a senior or escalation role. Candidates need deep hands-on skills in Active Directory, Exchange, Windows and Linux servers, endpoint management and networking, plus scripting in Python, PowerShell or Bash.

  Active Directory, Exchange, Intune, Autopilot, MECM/SCCM, Jamf

• 18j

  Manager, IT Operations

  Edmonton, AB +1

  121k–164k $/anHybrideTemps plein

  

  Jobber: The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and…

  Candidates need help desk and ITSM experience, leadership of a support team, hardware and inventory management, and office IT and AV support. Comfort with Okta, Jira, Google Workspace, Jamf and automation tools, plus openness to an AI-enabled service desk, is also needed.

  Okta, Jira, Confluence, Google Workspace, Jamf, Slack

• 18j

  Director of IT

  Markham, ON

  

  CarltonOne Engagement ULC

  10+ ansCandidates need proven experience leading a global IT organization, strong IT service management and incident leadership skills, and knowledge of ITIL 4, Jira Service Management, identity and access management, and global hardware and endpoint management. Experience managing managed service providers and working with information security teams is also needed.

  Jira Service Management, Microsoft 365

• 18j

  Managed Services, Service Delivery Manager (Bilingual FR/EN)

  Montréal, QC +1

  Temps plein

  

  Pwc Canada

  6+ ansCandidates need 6+ years in technology, including consulting and managed services work, end-user support and front-office applications. They should know ITIL processes, have proven team leadership, and be able to explain complex issues simply in both French and English.

  Bilingualism, SAP, Deliver outstanding service, ITIL, Leadership, Customer service

• 18j

  Managed Services, Service Delivery Manager (Bilingual FR/EN)

  Montréal, QC +1

  Temps plein

  

  PricewaterhouseCoopers LLP

  6+ ansCandidates need 6+ years in a technology environment, consulting and managed services experience, and knowledge of ITIL support processes. Proven leadership, the ability to explain complex issues simply, and ITIL Foundations certification (preferred) are also expected.

  SAP, ITSM

• 18j

  Information Technology Analyst

  Toronto, ON

  

  KEV Group: KEV Group provides the most comprehensive activity fund management solution enabling K-12 schools to manage every dollar efficiently, accurately,…

  3+ ansCandidates need 3 to 5 years in corporate IT support or systems administration, with strong troubleshooting skills across Windows, macOS and mobile devices. They also need hands-on experience with Microsoft 365, Azure, Entra ID, Intune and Power Automate, plus clear communication and customer-service skills.

  Microsoft 365, Azure, Entra ID, Microsoft Intune, Power Automate, PowerShell

• 18j

  IT Support Specialist

  Lantz, NS

  Temps plein

  TS

  The Shaw Group

  1+ ansCandidates need a diploma or degree in IT or a related field and 1 to 3 years of service desk or end-user support. Hands-on Active Directory and Microsoft 365 administration, Windows 11 troubleshooting and a valid driver's licence are required.

  Active Directory, Microsoft 365, Exchange Online, SharePoint, OneDrive, Microsoft Teams

• 18j

  Bilingual Senior Specialist, IT Operations Monitoring & Service Insights

  Montréal, QC +1

  

  CMHC - SCHL

  7+ ansCandidates need at least 7 years of progressive IT operations or ITSM experience, including hands-on incident and major incident management. They need ITIL Foundation, strong ServiceNow ITSM skills, and fluent English and French, with a Reliability Status clearance.

  ServiceNow, Dynatrace, Splunk, Zabbix, SolarWinds, ScienceLogic

• 19j

  Engineering Manager

  Waterloo, ON +1

  Temps plein

  C1

  Company 1 - The Manufacturers Life Insurance Company

  5+ ansCandidates need 5+ years of technology or production support experience, including leading teams. Hands-on troubleshooting of .NET or JavaScript applications with SQL Server or PostgreSQL, plus ITIL/ITSM experience, is required.

  ServiceNow, Microsoft Azure

• 19j

  Principal Solution Consultant - ITSM - North America

  Télétravail au Canada

  TélétravailTemps plein

  

  Valiantys

  Candidates need proven ownership of large, complex consulting engagements with many stakeholders and workstreams. The posting also points to deep ITIL and enterprise service management advisory experience, though the full requirements list is cut off in the posting.

  ITSM platforms, CMDB tools, AI tools approved for consulting workflows

• 20j

  Google Workspace Administrator

  Montréal, QC

  

  BRP

  4+ ansCandidates need a bachelor's degree or equivalent experience, 4 to 7 years in IT including 3 years of hands-on Google Workspace administration, and strong French and English skills. Experience with Admin Console, GAM, ITSM tools and clear technical documentation is required.

  Google Workspace, Admin Console, GAM, ServiceNow, GCDS, Google AppScript

• 21j

  ServiceNow Technical Lead

  Toronto, ON

  HybrideTemps plein

  

  CAAT Pension Plan: CAAT Pension Plan provides workplaces with lifetime retirement income plans for employees.

  5+ ansCandidates need five to seven years of hands-on ServiceNow experience, including leading platform delivery, and a ServiceNow Certified System Administrator certification. They also need a degree in computer science or a related field, and strong skills in JavaScript, APIs and ITIL.

  ServiceNow, ITSM, ITOM, CMDB, App Engine

• 21j

  Site Reliability Engineer

  Toronto, ON

  Temps plein

  

  Porter Airlines Inc.

  Candidates need strong software development experience in .NET (C#) or another object-oriented language, plus experience supporting production applications. Hands-on AWS, infrastructure as code, CI/CD, containers and monitoring tools such as Dynatrace and Splunk are required.

  Dynatrace, Splunk, AWS CloudWatch, Terraform, Terragrunt, Docker

• 21j

  Sr Networking and Infrastructure Specialist

  Toronto, ON

  105k–135k $/an

  

  Alstom

  7+ ansCandidates need 7+ years of networking and infrastructure engineering experience, a bachelor's degree in computer science, IT or a related field (or equivalent experience), and strong knowledge of VMware, Kubernetes, Microsoft and Linux technologies. Networking and hardware certifications are a plus.

  VMware vCenter, VMware ESXi, SUSE Harvester, OpenShift, Kubernetes, Terraform

• 21j

  ServiceNow Moveworks Developer & Architect

  Télétravail au Canada

  Télétravail

  

  NewRocket

  7+ ansCandidates need 7+ years of ServiceNow experience across two or more capabilities, including 2+ years in an architect or technical lead role. They also need 2+ years of hands-on Moveworks or comparable conversational AI experience, 4+ years of integration work, strong ServiceNow scripting skills, and working knowledge of LLM concepts.

  ServiceNow, Moveworks Agent Studio, Flow Designer, IntegrationHub, Okta, Entra ID

• 21j

  RQ00793 - Project Manager/Leader - Senior

  Toronto, ON

  FI

  Flexstaf IT

  7+ ansCandidates need at least seven years of ITSM consulting and five years of hands-on ServiceNow experience, plus extensive release management work. A ServiceNow Certified System Administrator certification is required.

  ServiceNow, ServiceNow DPRM, Flow Designer, CMDB, Performance Analytics, DevOps tools

• 22j

  Senior Information Security Specialist

  Winnipeg, MB

  40,30–50,54 $/hTemps plein

  

  Manitoba Liquor & Lotteries

  5+ ansCandidates need at least five years of IT experience, three of them in information security, plus a recognized degree or two-year diploma in computer science or equivalent. Professional security certification, strong communication skills and a valid Manitoba Class 5 driver's licence are also required.

  SIEM, SOAR, EDR, firewalls, VPN, Microsoft 365

• 22j

  Workplace Technology - Technical Architect

  Vancouver, BC

  110k–165k $/anTemps plein

  

  TransLink

  8+ ansCandidates need a degree or diploma in Computer Science, IT, Engineering or a related field, plus eight years of workplace technology architecture or endpoint management experience. Expert knowledge of Microsoft Intune, Configuration Manager, Autopilot and Entra ID is required, and certifications such as Azure, Windows 365, Citrix, Jamf, ITIL, TOGAF or CISSP are assets.

  Microsoft Intune, Microsoft Configuration Manager, Autopilot, Entra ID, Windows 365, Azure Virtual Desktop

• 22j

  Director, IT Site Support

  Calgary, AB +1

  Sur placeTemps plein

  

  Nutrien

  15+ ans5+ gestionCandidates need 15+ years of progressive IT experience, including at least 5 years leading IT professionals. They also need experience with ITSM, managed service providers, capital and operating budgets, and working with audit, risk and cybersecurity functions.

  ITSM tools

22 entreprises