Director of Service (Contact Centre)
Toronto, ONMetergy Solutions: is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners and operators of infrastructure…
10+ ansMetergy Solutions needs candidates with 10+ years of progressive experience in customer service, contact centre or vendor management. They must have led in-house and third-party operations and understand contact centre metrics, quality assurance and workforce management.
Customer service, Customer experience, Call-centre technologies, Onboarding, Coaching, Quality assurance
Senior Project Manager, Project Management Office (PMO)
Toronto, ONMetergy Solutions: is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners and operators of infrastructure…
5+ ansCandidates need 5 to 12 years of successful project management experience, a university degree in computer science, engineering or applied sciences, and strong skills in MS Excel and MS Project. Experience in energy or utilities and a PMP designation are assets.
MS Excel, MS Project, Microsoft Office