Client Support Supervisor
Mississauga, ONSur placeTemps plein
FC
Fiserv Canada Ltd.
7+ ans7+ gestionCandidates need 7+ years in contact centre or customer service work and 7+ years supervising teams, plus 5+ years in payment processing or account support. Experience with queue management, KPI reporting, quality assurance and training is also required.
Process improvement, Reporting, Coaching, Onboarding, Customer service, Workflow