Information Technology Help Desk Analyst
Toronto, ONContrat
Bay Street Staffing
3+ ansCandidates need at least 3 years of workforce management or workforce analyst experience in a help desk, service desk or contact centre. Hands-on experience with Verint or a similar platform, plus Tableau, ServiceNow and Workday reporting, is required.
Verint, Tableau, ServiceNow, Workday, Power BI, Power Automate